Was the best facility hands down!!! So scary and So heartbreaking. I was there for about 4 days before the fire and it shook me because the staff was so amazing and it changed my life how kind and supportive the staff was!

I was only able to be here for about a week before the fire happened. I'm very upset about having to leave, but all the staff handled the disaster amazingly. All of the staff, before the fire, were all so caring and loving, and you could tell they truly cared about the patients. Every therapist there was so helpful, and provided amazing support. The only downside was having to pay for payphones and laundry, so bring some change. I tried to keep it to calling about once a day, but it added up pretty quickly. The week I was there made a true difference, even if it was small, they definitely gave me the comfort and support while battling my mental health.

Fair winds was awesome, staff and all. I was there for 8 months and Im hoping that if I need help again I could go back

Bonito, limpio, lo único malo o queja es la comida, el paciente dice que no es muy buena, por favor revisen.

This is a pretty solid facility. The staff of great and the center is clean- the community, whether you are there for addiction or E.D., is good too. I do have a few concerns or observations that I think should be made known before you consider coming. (EATING DISORDER) Your intake admin may or may not mention this to you upon you arriving: The facility uses payphones- $1 per 2 minute call. Washing machine and Dryer combined is $1.25. You'll be paying 1400 a day only to be charged again inside walls to make phone calls and do laundry. There are groups for both adolescents and adults, but both age ranges will have groups together on certain days, so if you're not a fan of being around adolescents as young as 12, good luck. It was a very common compliant that they will not consider changing any time soon. To get any outings (Walgreens/Restaurant), you will have to earn it by eating 100% for the day. Every patient is given a weekly contract of what they need to accomplish and what activities you can do. In addition, after your very first family zoom session, you will then be able to get visitations. Some nurses in the nursing station, when handing out medication, probably did not wear gloves. Popping a pill from a card into a medicine cup is one thing, but having them touch your pills with their bare fingers was very unsanitary. I believe it was an agency nurse who sneezed into her hand, and popped a pill into her hand to place it into my medicine cup. I'm addition to them not wearing gloves, they will sometimes mess up your medication. They might forget some of the medicine you need to take, they might give you more than you need. I personally need to take my medroxy for the first 10 days of every month. I made sure to ask if it was in my cup, but they somehow managed to not give me most of my pills and I end up missing a much needed period- I have PCOS and I need medicine to have a menstrual cycle. You're seen by a doctor every week at least once. Dr. B so far is the most complained against doctor that works there. It was a complaint that he offers unusual advice, gives aways pills, and there is a max of 30 secs you'll be in the office to see him. He has a scribe/assistant that he talks to on the phone, but he never disclosed that information to major of the patients there. The kitchen is very good. If you are in E.D recovery, they will cook anything the way you want it as long as it is possible substitute or meal to accomplish. I do have my complaints however. You do have to be very specific to the kitchen for what you want, or it will not be prepared correctly. Even if you are, there is still a chance they just will not even attempt. I have asked for foods to be steamed, only to receive them raw or frozen. I asked for potato wedges in which was a menu item for that day, but they gave me a slice of baked potato even though they had potato wedges in the buffet line. I think the biggest pro though with this facility is the fact that there's a stray cat that wonders outside to say hi to the patients. Your only way of staying sane here is by hanging out with the stray cat that we all love and care for.

This place was a disaster for my daughter. They admitted my 12 year old daughter with anorexia, only to drop her at the local hospital emergency room only 2 days later. According to the staff there, she was tampering with her feeding tube. They knew this was an issue with her and they assured me she would have 24 hour supervision. Contrary to the instructions given by the hospital, they were using a feeding machine as supposed to a syringe. My daughter lost an additional 5 pounds while in their care for 2 days. They quickly packed her up and sent her to a hospital that is now 3 hours away from us. For a facility that charges $1,500 a day for patients, they should be better equipped to deal with anorexic patients and not drop them at the first sign of a challenge. How were they expecting to help our daughter with her illness? Did they think it would be easy? Don’t waste your time with this place unless you want your patient to lose more weight or be dropped at the first sign of trouble.

Thanks GOD 🙏🏽💙😇🌹

The staff is so helpful, loving, and encouraging. There’s ALOT of rules in place and it’s frustrating sometimes, but it’s there for a reason and I slowly realized that. There’s people with all sorts of different problems that calls for different rules. You have no idea what people are going through next to you so be mindful of what your complaining about and to who! There’s not too much to do on the weekends so come with crossword puzzles, books, water coloring, an approved MP3 player (they will send you the link ahead prior to coming to get the correct one) I was in E.D I enjoyed the variety of options when it came to dining. Kendal was my therapist and she was wonderful. She understood me and was my first therapist I’ve ever talked to. The only things that bothered me is the fact that they I don’t believe they clean the day room couches and I feel like they could deep clean once or twice a month. The odors are not the best. The itineraries were not updated like if the pool is closed in winter. Why is the pool listed on the itinerary during winter….. And the agency staff members dispensing meds….