If I could leave no stars, I would. I generally wonder how this place is still up and running. I was 10-13 due to my postpartum depression getting out of hand, and had been sent here. The minute I walked in I immediately wanted out. I begged and pleaded to be able to call and speak to my husband, and they wouldn’t allow me. Before my intake was even completed I was sent to the ER due to high blood pressure, where they informed them I was a 10-13, and the hospital kept me in a room with just a bed, for seven hours. They still wouldn’t let me call my husband or let him in to see me. When I returned back to the facility (and may I add I was picked up from the hospital by the facility staff, who were very rude and didn’t drive very safe at all) I continued to beg to talk to my husband, and they still wouldn’t let me. He was there asking to see me and speak to me as well, and they completely disregarded him as well, and were very rude. They were trying to force me to do a strip search (I have PTSD from SA and they knew this), but thankfully the Thomasville deputy outside had my back on that one, and they just wanded me. I tried my best to ask to be transferred to a different facility and they ignored that request. I was met with straight rudeness, so I shut down and didn’t respond anymore. They then called in several men to escort me to the women’s unit, and they made that a scary experience. Once in my room, I was bombarded by staff, still being rude and all. I then started having pains in my c-section scar, which I assume was from all the stress and anxiety, but they didn’t seem to have a care or bother to look at it, after saying something several times, they finally came in and she just looked at it and walked away, not saying anything. Thank god it wasn’t anything serious. They came back in being really rude to me, and I finally had enough and told the lady to screw off, and then she wanted to seem upset. Finally they all left me alone. One of the techs finally approached me with kindness and caring, and allowed me to use the phone to speak with my husband. I continued to have issues with some of the staff during my stay. You never meet with a therapist. You are served jail food (they literally get the trays from the jail) which comes back cold. You have nothing to drink but water or super diluted lemonade, and it’s only when they unlock the room for you, which isn’t always when you ask. You have to share the phone with everyone, sometimes it takes hours before you can get it. They have group but it’s only focused on drugs, not the mental health. There’s a mold and mildew smell everywhere. There is mold growing around the showers and all. Ceiling tiles are bowing in. If you want outside, there’s a cage you’re surrounded in. Apparently weekends and holidays don’t count as days of you staying there, and they don’t tell you this when you’re checked in, voluntarily or not. If you’re in pain and need or want medicine you have to fight for a single Tylenol. But you’re put on medication that are for diagnosis’ they can’t and won’t confirm that you have (I was put on a bipolar medication). I wish I knew where to report this place.
I DO WANT TO SPEAK ON A POSITIVE, the only one… Erica, Jasmine, Mrs. Natalie, Mr. Jenkins, Mr. Charles, and Mrs. Jean, thank you for your kindness and caring, you guys are the only ones that made my terrible stay somewhat bearable.