Been going here since 2012 because there seem to be no other doctors ever taking patients even though I have private insurance. Since being with PMS, I have been switched 10 times between different doctors for medication management for mental health issues. When I started, I could work and drive. Now I cannot. Each doctor has given me a different diagnosis and they switch the diagnosis without speaking to me about my history or what is going on. I never would have been able to file for disability because of this. I have been taken off of clonopin twice cold turkey, even though I was med compliant, once in 2019 and once in 2012. Though glad I am weaned off of it now, their approach to taking me off was dangerous. They have actively made my conditions worse while changing my diagnosis constantly. The results have been incredibly damaging. The thing is, if someone who has mental health struggles complains about this stuff, we are the "crazy" ones. If you have literally any other options for mental health care, do that instead.

You'll get more help banging your head against a wall than you will at this place.

Maryam Meratee was so horriable, very quick to tell me "I dont know" comming from a "MD" - no help. Came in the room with such an attitude and wanting to take control of the room. Worse is when she has to "mansplain" everything that was self explanitory. I have no respect for her nor for her lack of care and knowledge. I dont recommend her.

Been going since I was a teen and they’ve always been professional and accommodating. I’ve seen a few different therapists and have learned everyone has different teaching methods that may not suit you individually. Don't let courtesy stop you from asking to change to a different provider. However it's a bit unfortunate they removed services from over the phone for those that live far but don't have the means to video call.

My husband and I shortened our vacation to make sure we held our end of a very important confirmed appointment with Melanie Wilkes. She cancelled within 2 hours of the appointment as we arrived back into Santa Fe. The appointment took months to make because no one would return phone calls. The medication is very important. If the patient misses an apointment, refills are cancelled. What is the accountability of the Doc/NP when THEY cancel on the last minute with NO resolution, leaving the patient high and dry without any meds at all? Done with Presbyterian.

Been getting services for over a year at this point and this place deserves a higher rating. The staff is very caring and understanding. They may be a but disorganized sometimes but the level of care isn't anything to criticize.

My psychiatric NP went on vacation for three months and didn't leave a backup contact. I went to the hospital twice in that time for mental health related issues, and couldn't get my meds changed. The therapist that I saw claimed to do CBT therapy, but it was just low quality talk therapy. The assistants are in charge of scheduling follow up appointments, but they still hadn't even called after the month that my NP wanted, which was the last straw for me. Low quality care from providers who don't care; avoid if possible.

i really cannot exaggerate, this is do it yourself health care. disorganized, you will fall through cracks big enough to swallow your car. you will fight to get simple prescriptions refilled. you will be responsible for keeping your own records. each time i go there is like starting from zero day one all over again and they are my pcp. they will laugh in your face when you appear frustrated with them. rude, barely functioning. have to talk to supervisor every time