I have mixed feelings for this review. First, we were at "The Yes" and the care was top quality. They told me XYZ about "The Calm" and reassured me as much as possible for doubts and fears for leaving my child at "The Calm". They said they are the sister to this other company and work together. LaJune was a saving grace at The Yes. I will never forget her and the way she helped my child. When we arrived at CALM, it was okay. I had high hopes because these reviews and what "The YES" was like. Emily talked to us, they told us the classes/groups were optional, said they could write things on the board they were craving, they would grab it next time they go to the store. I was told that they would get therapy, have help to process emotions. They could come home in 7 days. Thank GOD they didn't have to stay 7 days. CALM doesn't update you about your child, you have to call and its bare minimum of information they give you. They advertise they can go outside for fresh air, and that's not true. They are not allowed Togo outside. A staff told my child they were gross and acted annoyed when they touched their drink. These kids are vulnerable and already going through a lot. Being negative towards them and downgrading is not appropriate. We were able to pick my child up earlier, blessing. My child saw things inside there they can't come back from. They said they watched them force an autistic kid to shower, saw someone who screamed and banged their head on the wall, said the staff laughed at these matters and often cussed openly/towards them. They said they made them attend a class (after I was told it was optional but sign this paper for the classes) for HIV/SEX ED. They said they talked about rape and all kinds of things. My child is 10. That was traumatizing for them. My child saw another child with marks around their neck from trying to hang themselves. CALM doesn't help. CALM was nothing more than a babysitter. They basically babysit your child for a week and call it therapy. When they were discharged, Simone didn't know anything about my child. She read from the papers and was very dry, she called the nurse to ask what they concluded, and the nurse said nothing because they were fine, basically. So then why did y'all make them stay this long? Staff/Counselors need training on these matters. They need to know how to handle these kids. My child didn't need to be there, and we thought getting her the right help, it was the wrong help and only made things slightly worse. We were forced to make them go, due to self-harming and thoughts of suicide. Reconsider other options. Maybe the CALM lost what it's all about, maybe they need to clean house with some staff.
