They very respectfully they Service are very good

Worst experience ever !! I had a telehealth appointment and the doctor Dr. Nadira Alikhan was very rude, she didn’t listen to any of my concerns, was talking over me, and she also was giving me misinformation that was so inaccurate. I have never had an actual doctor speak to me that way especially since their office schedule me with the wrong doctor anyway. She yelled and hung up the call while I was talking. I’ll definitely give them a negative star if I could. She’s just working for pay and not passion cause she’ll treat her patients better.

I had the most worst experience ever. First the wait was too long my appointment was at 10 am I didn't get seen until 12 pm. Since it was my first time at this location I decided to ask questions and the CNA was rude and disrespectful. How do you want to work in the medical field and have a terrible attitude. They are the type of CNAs that go back and tell all your medical business to their friends. Highly do not recommend.

I want to personally thank lashawnda for always coming to work and being helpful even when my stress levels are high and my pain levels are unbearable she is always there to help every way possible she gets it done even when it’s not in her job description she helps out this women really made my life better in ways no one else could so thank u to her and those who come to work willing to help she like her she is truly one of a kind

I want to give a good workmanship to Lashonda Redmond who does an excellent Job at work!😃

if I can do a neg star I would but unfortunately this is the highest they will get. I had the worst Telephone visit with Dr. Nadira Alikhan she is one of the rudest Drs I have ever encountered. I had a tele call visit with her 04/02/2024 and as soon as I picked up the call, I can hear the doctor saying I'm only letting it ring 2 times and I'm hanging up this is not a patient of mine. as I said hello rudely, she begins asking me in a loud voice why are you calling me and not your own pcp? I explained I made an appointment, and she is who I got it with she said this is not okay I don't want to see you because you are not a patient of mine, I don't know you and have never seen you call your own pcp back and tell them you need to be seen. I then call my pcp and thankfully got an appointment today but as I'm in my doctor's office waiting I went on my chart and noticed that the doctor put on my summary I had an acute respiratory infection how would she assume i have that if i wasn't seen and she didn't even hear out my issues meaning my insurance will be charged for a visit that was not done and that is incorrectly diagnosed so beware with insurance fraud if I wouldn't have noticed this lady would be getting paid for a visit she didn't even prescribe meds.

My daughter appointment was at 10:45 checked in around 10:40. A hr passed pts that came in after me kept being called go to desk informed dr is leaving early not sure why i wasn’t called but she’ll get MA. MA come and inform me that i wasn’t put in that’s why i wasn’t called😒. My daughter had blood pressure done no other vitals & put in a room. Finally see Dr Chaudhary inform him how long I’ve been waiting he says next time if it’s over 30 mins tell them i need to speak with him. I informed him that won’t happen I’ve done it before. I only come to access because he was my pediatrician & he’s been my daughter’s pediatrician for 13 years but this office has no urgency or respect for pts time. After the visit we sat outside the lab for about 20 mins with others that had been there before us. It wasn’t until i asked to speak to the office manager that pts were called in. I spent 2hrs 10 Mins in office today for a check up. I have a newborn that i would’ve loved for him to be her pediatrician but i refuse to deal with the long wait times. I’ve worked as a MA & lab tech & never has any place I’ve worked at would us to have pts waiting & the office is a ghost town. Access has really declined over the years and i hate to switch my older daughter’s doctor but i can’t spend my whole day in office. If considering access pack a lunch you’ll be there all day

Terrible ! There’s no way I scheduled my appointment for 10:45am, arrive early and still sitting back in the waiting area at 12:01 pm and it’s for a routine physical for my 9 yr old. I’m extremely disgusted at the standard of care for the BLACK COMMUNITY. It continues and reinforces lack of care for us. I also saw several other people walk-in and leave before me.