thank you ASAP. You gave me a new look on life. 👍 🙏 I wrestled with the idea of coming into your clinic for nearly a year. I eventually took that first step and a big step it was! Your treatment, approach and understanding of my addiction was life saving. I was not judged or treated like just another #. I could not have done this on my own. Bless you all.

the positive: -the clinic is clean, well-run, and efficient -very rarely do I ever wait more than a few minutes to dose. -staff are generally helpful and respectful. I'd say nursing staff is especially pleasant and kind. -location is safe, nice, and easy to get to with plentiful parking -its not corporate the negative: -THE HOURS. worst hours of any clinic ive ever attended. especially on the weekends--9 AM close?? come on. isnt the point to HELP patients and reduce as much as possible any obstacles or potential inconveniences so that they STAY in treatment? -a lack of staff members/counselors who are also in recovery and can relate to and understand clients differently. im not saying personal addiction/recovery experience is a prerequisite for all counselors, but it's hard to really know addiction unless you've been there. unfortunately many medical professionals/counselors/etc. stigmatize addicts and dont realize it. its not malicious or purposeful--its just so ingrained in society its hard to recognize. the ability to connect and confide and open up to someone who knows firsthand what it is like makes a big difference. - generally punitive vibe of the program, rules, requirements, etc.-- bureaucratic control trumps treatment actually based on harm reduction. most if not all of this is due to mandatory outdated policies and regulations required by the state of Wisconsin, but A.S.A.P. definitely isnt trying to push for reform and change--its quite the opposite, in my opinion. policy makers AND treatment programs have the responsibility to put patients first WITHOUT the outdated policies and ridiculous obstacles based on stigma. so yeah. not the best, but not the worst.

If this place stayed open longer I would leave CMS in a ♥ beat.

THIS is what addiction treatment should be!! This clinic should be the example all other treatment facilities model themselves after! For the first time, I feel like a 'patient'.. not a 'drug addict'!! The staff here truly understands what we are going thru but even more than that, they care!

I've noticed some reviews from people transferring from other states. Unfortunately, we don't have grants here for methadone maintenance, so the financial aspect is going to suck wherever you go. :( and the other clinics in this state are actually meh compared to asap. I came from a chain clinic, although this adds maybe 5-6 mins to my weekly drive...it's so worth it. Yes they have cameras in the bathroom, but this eliminates the need for a physical person to stand in there with you for observed drug screens (unless something is seen on camera that makes them question what's going on.) the intake process was quoted to be approximately two hours and took three, but that isn't anyone's fault. That is not something I count against them because as soon as one step was done, I waited less than 30 seconds to go to the next step! Other clinics can take way way longer for this. I was a transfer and had intake fee waived, so that might be a normal thing...unsure. They charge the going rate around here if you're self pay. You have a place to put your drug screen so you don't have to wait in line to hand your urine to a staff member. Less waiting! Great check in system utilized! Quick in and out, lovely counselors and nursing staff. What else? Oh! Bottles have foil on top to prevent leaking (totally love this!) also makes it easier for call backs to ensure no diversion is taking place. The doctor..oh the doctor! He was so amazing! He explained things wonderfully and kept me at ease. He's super down to earth and opened the place to take the things he liked from other clinics and leave what didn't work (although some things are non negotiable because of the state/DEA regulations.) if you're suffering at that specific chain clinic, make the switch!! I miss the nurses from my last place, but before long I'll get comfortable here. And my counselor is A+++++!

The only reason I gave it two stars is because most of the people that work there are genuinely good people - but there are other factors at play. One of the nurses is always wiping their nose with their hands and doesn't use hand sanitizer after, just proceeds to hand you your dosing cup. I should have walked out during my intake when they told me they have videocameras in the bathrooms. They claim to be open until 1 PM but the doors were locked at 12:40. Instead of being forced to go back down to my starting dose, I switched to a different clinic that allowed me to start at the dose I have been on. Not going to risk my 2+ years of recovery for missing only ONE day - despite having perfect attendance otherwise. And technically didn't even miss, they chose not to let me in when I called letting them know I was outside.

I don't even know where to start. This place has saved my life. They gave me hope again. I was at a different clinic before this one and it was HORRIBLE. They broke you down instead of helping you back up. ASAP has been one of my best decisions. The staff is AMAZING! I can't thank the Dr's, nurses, and my amazing lady Cory! Yes I did the work but they help guide me. I thought I'd be a lifer. I have successfully completed the program and it was bittersweet. I'm so thankful for this place. If anyone reads this review before entering treatment, please go here before any where else. I know alot of people in treatment and hands down ASAP is the best! I have never had any issues here. The whole staff is amazing no matter who you talk to. They don't treat you different like the rest of the clinics in our city. They treat you like a human not a junkie. Which is a major part of our recovery as we beat ourselves down daily but this clinic builds you up and makes you believe in yourself again. Best choice I ever did was leave 10th st to go to ASAP!

If you are serious about recovering and methadone, I recommend this facility. NONE other like it! Thank you to EVERYONE there! I'm a success story thanks to them. Walked out at 0mgs almost 3 years ago and have not looked back. Professional, caring, trusting and genuine people there. ❤ Shout out to the director 👏!!! *K*