....this place is awful.... Because I only went the second time and there's too many ppl there that make me paranoid every day by walking back and forth around the 2 halls....and the complete awful thing they did was ....lose my cellphone and misplace my bus ID... and now I have to do a form to try to get compensated for this....I would not recommend this place... Go to LA or just somewhere else.....

This is a place of nightmare, I was admitted to their inpatient program without my knowledge (the hospital just told me to transfer me somewhere so a doctor can look at me, even though I was fully conscious and fine!!) I was beyond scared when I was just placed inside with cuff-like things around my hands and they took away my phone so I can’t contact anybody and didn’t tell me to write down numbers, I tried asking when I can have a doctor evaluate me so I can get out and they told me not until next day afternoon, and won’t give me my phone because “securities are gone” I cried for a full day and the only people who are nice to me is one of the dozens of nurses and other patients. They didn’t even ask me what medication I was on and didn’t give me them until next day, forced me to strip naked for no reason, lied on the file saying I was having “psychotic decomposition” even though everyone knew (even from the previous hospital) I looked and sounded and talked fine. The place is cold like hell I had to wrap myself in two blankets all the time and can’t fall asleep at night. This place makes people worse, trust me.

Very welcoming and friendly environment. The staff is nothing short of amazing!🤩 All the tools support and knowledge I needed to help me in my recovery journey. Literally saved my life! I love API and everyone there.

My stay was good. The staff was very nice and friendly. The food was good and my treatment was priority. All the team combined was overall excellent! Thank you for making my stay as comfortable as possible.

I didn’t expect to get much from this, I have done group before but API was different from my previous experiences. The knowledge that I had a group of people who cared outside of my usual support system was very helpful. The consistency of check ins from therapists and psychiatrists allowed for my medication to change based on my needs on a weekly basis. Overall, much more positive than I expected.

Staff is exceptional, and structured programs. I would be dead if it were not for API. I know I will never be cured. But is comforting that I know API is one call away. But I think it's a wrap for me

Retraumatizing experience, added trauma on top of trauma and delayed healing by years. I voluntarily checked myself in the fall of 2022. During a psychotic break from doing EMDR therapy and having years of repressed memories of abuse being revealed. As soon as I was admitted I was put on copious amounts of medication, I was in a permanent state of daze and confusion where I could barely talk or walk, I wasn’t eating, I was on my menstrual cycle but was so numb I wasn’t aware. Like any human being in that type of situation I began having suicidal thoughts and threatening to do something if they didn’t listen to me. I was then put on on involuntary hold for 10 days. I was so sedated and confused, trying to get clarity, asking for information, trying to read all the signs on the walls about mental health patients rights since no one was talking to me or answering my questions. My PTSD symptoms were only getting more severe and I wasn’t getting better, in fact everyday I tried to make a plan with my psychiatrist to leave but he would come see me first thing in the morning when I was half asleep and heavily sedated so I couldn’t pay attention or remember what he would tell me. If you have medi-cal the doctors don’t come to see you as frequently and aren’t as attentive as with the patients with Kaiser for example. The things I saw and experienced during those 10 days still haunt me to this day. There was a senior woman with a mental disability staying at the same time who was kept in terrible conditions. There would be uncleaned urine on the floor in her room, saliva from drool all over her clothes and her feet were so swollen she couldn’t walk but the staff never wanted to push her anywhere in the wheelchair. There’s so much more but I don’t want to get too dark or graphic and traumatize anyone. No human being should ever have to be treated with such cruelty or have to stay in such inhumane conditions. The fact that mental health patients are still being treated like this after all these years is horrendous and shocking. There’s a special place for people capable of such atrocities. The only good thing I can think of that came out of being at Alvarado Parkway Institute was that I learned how to fight for my needs and advocate for my rights as a mental health patient and citizen of this country. How to use Adult Protective Services, the 211 number for resources when at risk of homelessness, and the laws to protect myself. This facility should’ve been shut down by now.

I had a great experience and learned a lot. The staff is amazing and I would highly recommend this establishment.