God the reviews are horrible . This place used to be great when I brought my son who was a baby at the time .. now I see it’s not just me the staff is rude to.. I was thinking of getting my daughter in to this place for her future care for her back but after my encounter with the ortho dr (won’t name him ) and the horrible experience I had over the phone trying to get a basic mri .. forget this .. my god I feel so bad for the children with life threatening issues and their parents ! Idk if it’s these yearly covid mRNA vaccines that are mandated on the staff that is making them so cold hearted or what ! It wasn’t like this in 2009!!!

My infant is undergoing chemotherapy here best experience I never wanted to experience staff, nurses, nurse practitioners care for my baby like he came from their womb. Wouldn’t want to be at any other hospital for this life changing situation

Until you stop the transgender clinic I will no longer donate to you.

Horrible wait and it wasn’t even that busy. Healthcare cost wayyyy too much to wait over 3 hours to be seen. Id get it if you’re busy but not the case and then we go to the back and everyone is chilling. Literally not worth it coming here.

Disgusting, took my child to the emergency room waited an he for them to check his vitals. Waited 6hrs and he was never treated. My child was in a lot of pain and needed to lay down and rest. He was vomiting and apparently that wasn’t import enough for the nurses to provided him with care and a room. But all the caucasian patients certainly went in to get their care.

Excelente en todo atendieron a mi hijo de maravillas los mejores

In February 2024, we lost our 7-year-old daughter due to gross negligence. To them, she was just another patient—but to us, she was our entire world. It seems that losing a patient doesn’t change anything for the doctors(specially residents); they still go home with their paychecks. Despite two failed procedures—the first causing internal bleeding in her heart and the second leading to a complete AV block without providing her a pacemaker—we tried to remain hopeful. But this time, we watched helplessly as our little girl, already facing a complete heart block without a pacemaker, suffered for 12 days. She endured unrelenting fevers, rashes all over her body, cuts on her tongue, confusion, rhabdomyolysis, foam coming from her mouth, blood in her vomit, hypoxia for nearly a week, and persistent vomiting. Instead of intervening sooner when it was clear she needed urgent care, they let her condition deteriorate before our eyes. How can anyone sleep at night knowing this could have been prevented? I will never forgive every single resident and nurse I begged to save my daughter that day. Nurse Amanda, who was working on the 22nd floor, room 2217, on February 8th, is not fit to be a nurse. Her lack of compassion and disregard for my daughter’s suffering haunts me to this day. May God protect other innocent children from the same negligence that took my daughter’s life. For families like ours living in Chicago, there are so few options for care. It’s heartbreaking and infuriating that this is the standard we are left with. Dr. Kendra Ward and Dr. Stephanie Chandler will always hold a special place in my heart. I deeply wish they had been present during that critical time; their involvement might have led to a different and better outcome for my daughter, as I believe they would have listened to me, unlike the residents and nurses who were handling the situation. 01-04-2025 Was Amanda ever questioned why she was so hateful and racist toward my daughter? Why she could look at a 7-year-old girl with so much hatred in her eyes, simply because she was crying in pain-just one day before she passed away? I pray that one day, Amanda feels the weight of this pain, perhaps seeing her own child treated with such cruelty. Only then might she understand the depths of her actions! Your explanation of labeling my daughter’s cause of death as encephalitis does not excuse the negligence she faced. If that was truly the case, why wasn’t she treated for it sooner? And why was her severe allergic reaction ignored? You failed her in every possible way. Your actions—or lack of them—cost my daughter her life!

You ignored my daughter’s symptoms of encephalitis for 12 days, dismissed her suffering, and administered antibiotics that worsened her condition, leading to severe brain swelling and ultimately her death. After the IV antibiotics, her arm swelled, hives appeared all over her body, she struggled to breathe, her tongue had cuts, foam appeared from her mouth, she became confused (not recognizing her own mother who was right in front of her), and she vomited blood. Despite my request for an allergy test before the second dose, the nurse dismissed my concerns, assuming she wasn’t allergic without taking any precautions. 24 hours later, the second dose was given without checking, and it killed her. I can never forgive you for your negligence. May God hold every person accountable who failed my daughter and her health. Shame on you!!