If I could give zero stars I would. Absolutely terrible place to go to for mental health support. Therapist was eh, Psychiatrist not so much. Psychiatrist, based in Savannah met over the screen, intimidated my child, called her a liar about her struggles, and claimed she got them off of tik tok. Insanely rude and unprofessional. Therapist accused my child of rejecting/refusing help when we showed up late for an appointment. Do NOT waste time or money here.

My daughter has been going here past couple months. Very disappointed in the service. She was needed to see the Dr. Well she seen a nurse practitioner. Let's just say I don't think Wellbutrin and Busbars are the med. to treat Scholfrina. Next appt. she runs in 5mins.with nurse practitioner and she doesn't go back for 2 more months .

Bridge Health is not a community service Bridge Health is concerned with your insurance information, not your well being Employees like Emily Webb and Brittany Dee are perfect examples of what is wrong with the mental health system overall. Both of these people will lie to you and if you protest they will let you know that you can always just go somewhere else. I contacted Brittany's crisis line and there was absolutely no response. My crisis was not important to Brittany. Uneducated, and unconcerned. This particular clinic operates under the mantra of lies and deception If you truly value your mental stability then look elsewhere for treatment. This clinic is inadequate and most of the employees are substandard at the very least. What was once a tremendous asset to the mental health of our community is now nothing but a business that is an asset to itself only.

This place have the worst customer service that I’ve ever seen.I went there very depressed looking for help and I’ve end up getting worse. It’s very sad.

This place is super pathetic. Go to vitalis if you can...can't reschedule because it's a cancelation, but they can change with no penalties. Also their doctors get burn out quick because the outfit can't figure out whether to wind their butt's or scratch thier watches.

I called and asked if I could be seen. I leave work and show up and then they tell me they do not accept private insurance only Medicare, it would be nice if they would tell you that over the phone.

The front desk ladies are Very RUDE! I hope they can make changes to there appointment rescheduling policy. The fact that your only given two times to reschedule before they discharge you is insane!!! This place is for mental health right so how is this policy helping people. The counselor that my daughter had was amazing. It's very unfortunate they let the front staff and appointment rules take anyway from people's needs!!

New to the facility. Counselor Janet is great. Very professional and caring. NP karen brazzle seems to be a good nurse practitioner. Seemed to really want to help. For people like me who are seriously struggling with life, she seemed to care. And wants to help. EDIT 8-14-24 I've been seeing Karen Brazzle for approx 3 years now. I have nothing but good things to say. I don't know how to explain her in a few words, so I'll do my best. Kind, caring, knowledge, passionate, and will take the time needed. Im not the type to visit a place like this, much less stay. But I'm over 3 years. The staff is nice and hospitable, as much as they can be. Scheduling has never been an issue. I use the in house pharmacy Genoa. I've decided to come off most, but they were always ready for pick up and we're offered to be shipped. I can't promise you'll get assigned Karen, and I have t encountered any other practicioners. They do exclusively telehealth, so if that's a problem for you. I believe their counseling is done in house, and can't comment on those staff. If you're struggling and need help, the low rating that is shown hasn't at all been my experience. Hope this finds you well.