Compassionate effective and responsible place to bring your child. They will take care of your child. Very satisfied. My son is unique and sometimes places are not willing to accept and work with his uniqueness. But Family First did and helped him take the next step towards his future.

If your really struggling this is a good place to help

My experience here was traumatizing and harmful. Instead of improving, my dependency worsened. I was even able to manipulate a therapist into letting me leave — proof of how ineffective the care was, since a good therapist cannot be manipulated. During my stay, I lost weight, suffered constant nightmares, and was denied basic comfort when I was sick. When I asked for tea, I was told I could only have caffeine-free because “kids might snort it.” I was left to suffer instead of being cared for. The facility was unsafe, unsanitary, and deceptive. I witnessed glass being broken, plates thrown, and violent altercations. Children were forced to sleep under camera surveillance and even change clothes in front of them — an invasive and inappropriate practice. Parents are routinely misled. Before visits or inspections, cleaners are rushed in and the facility is staged to look better than reality. I personally saw Erin prepare spaces before families and inspectors arrived. She also lied to my parents, claiming I wasn’t “the only gay person there,” despite me being openly gay. That dishonesty was manipulative and unacceptable. Meanwhile, kids formed addictions inside. I watched peers snort Adderall, and I even had to smell my shampoo because someone tampered with it. That is how unsafe daily life was. To make matters worse, owner James McManus promotes this program on Dr. Phil — who isn’t even a licensed doctor — highlighting the focus on money and publicity, not genuine care.

My experience here was traumatizing and harmful. Instead of improving, my dependency worsened. I was even able to manipulate a therapist into letting me leave — proof of how ineffective the care was, since a good therapist cannot be manipulated. During my stay, I lost weight, suffered constant nightmares, and was denied basic comfort when I was sick. When I asked for tea, I was told I could only have caffeine-free because “kids might snort it.” I was left to suffer instead of being cared for. The facility was unsafe, unsanitary, and deceptive. I witnessed glass being broken, plates thrown, and violent altercations. Children were forced to sleep under camera surveillance and even change clothes in front of them — an invasive and inappropriate practice. Parents are routinely misled. Before visits or inspections, cleaners are rushed in and the facility is staged to look better than reality. I personally saw Erin prepare spaces before families and inspectors arrived. She also lied to my parents, claiming I wasn’t “the only gay person there,” despite me being openly gay. That dishonesty was manipulative and unacceptable. Meanwhile, kids formed addictions inside. I watched peers snort Adderall, and I even had to smell my shampoo because someone tampered with it. That is how unsafe daily life was. To make matters worse, owner James McManus promotes this program on Dr. Phil — who isn’t even a licensed doctor — highlighting the focus on money and publicity, not genuine care.

My experience here was traumatizing and harmful. Instead of improving, my dependency worsened. I was even able to manipulate a therapist into letting me leave — proof of how ineffective the care was, since a good therapist cannot be manipulated. During my stay, I lost weight, suffered constant nightmares, and was denied basic comfort when I was sick. When I asked for tea, I was told I could only have caffeine-free because “kids might snort it.” I was left to suffer instead of being cared for. The facility was unsafe, unsanitary, and deceptive. I witnessed glass being broken, plates thrown, and violent altercations. Children were forced to sleep under camera surveillance and even change clothes in front of them — an invasive and inappropriate practice. Parents are routinely misled. Before visits or inspections, cleaners are rushed in and the facility is staged to look better than reality. I personally saw Erin prepare spaces before families and inspectors arrived. She also lied to my parents, claiming I was “the only gay person there,” despite me being openly gay. That dishonesty was manipulative and unacceptable. Meanwhile, kids formed addictions inside. I watched peers snort Adderall, and I even had to smell my shampoo because someone tampered with it. That is how unsafe daily life was. To make matters worse, owner James McManus promotes this program on Dr. Phil — who isn’t even a licensed doctor — highlighting the focus on money and publicity, not genuine care. Three years later, I am still recovering. Please do not send your children here.

My time here was traumatizing. Dependency only got worse, and I even manipulated a therapist to get out — a sign of how ineffective the care was (a good therapist cannot be manipulated). I lost weight, had constant nightmares, and when I was sick and asked for a simple cup of tea, I was told I could only have caffeine-free tea because “kids might snort the tea.” My only option was to suffer. The facility is unsafe, unsanitary, and deeply misleading. I witnessed glass being broken, plates thrown, and violent altercations. Kids are forced to sleep under camera surveillance and even change clothes in front of them — something that is not normal and feels deeply violating. Parents are lied to about the quality of care. Before visits or inspections, cleaners are rushed in to make the place look better than it really is. I personally saw Erin walk through and stage the facility before parents or other “inspectors” arrived. Erin also lied directly to my parents, telling them I was “the only gay person there,” despite the fact that I am openly gay. That kind of dishonesty is unacceptable. Meanwhile, kids were forming addictions inside. I saw peers “check” their Adderall and snort it. And I had to smell my shampoo to make sure no one had tampered with it — because someone actually did. That’s how unsafe and unhinged daily life was. To make matters worse, the owner James McManus promotes this program on Dr. Phil — who isn’t even a licensed doctor — which makes it clear this is about money and publicity, not real care. Three years later, I am still recovering from this experience. Your children will be locked up like dogs, and there is a very real risk they will come out worse than when they entered. I beg you: please do not send your kids here. summarize

Family first saved our son’s life . He has dual diagnosis and family first was his 5th treatment facility . The program truly dove into both substance use and mental illness. My son seemed to have light in his eyes for the first time after completing the program . Family first family therapy helped our family heal while our son was in treatment. The parent support groups are phenomenal. The team truly cares about youth . I can say our son got nothing but exceptional support/care . They went above and beyond planning and supporting aftercare . If you’re on sending your child here I can tell you they are in good hands . Our son found it so helpful he recommended it to friends that are struggling. Our son said “family first saved my life and taught me I’m worth recovery and worth healing “ Thanks

It is a warm and welcoming space to assist adolescent with a substance disorders and mental health issues. It was a lighthouse in a very dark time and is a wonderful option for families.