I was there when I was 13 I am 17 now it helped a lot it was the best mental health treatment I ever got. They helped and cared shout out to the staff when I was there.

I went there for an entire year, (march 1st, 2024-march 5th, 2025.), being around kids who fought with me for no reason and jumped me and each other, argued all the time, and threatened over the littlest things. All because I kept self harming because of the fights, but refused to get me away from the almost everyday fights, so I slept harmed, staff complained that I did it, and did nothing half the time. So they kept me there, claiming I was 'mentally unstable' because of the self harm, but they did nothing to help with it. And on my last day there, a kid got jumped, 8-1 because he tried to hit a pregnant nurse.

Our teenage son struggles with mental health issues. We have tried a number of programs hoping to get him the help and support he needs. One of the facilities/programs we enrolled in was Laurel Oakes in Dothan, Alabama. This facility was like no other we experienced. Every staff member we encountered was courteous, caring and always willing to go above and beyond for our child. This Facilities’ culture is created and carried forward by the Facility CEO, Jeanette J. Jeanette was and remains extremely accessible, responsive, supportive, and always willing to go above and beyond. After our son left the program, he wanted to remain in contact with Jeanette. Without hesitation, she continued to support and communicate with our son. Jeanette not only remained in contact with our son after he left Laurel Oakes, but she was also always willing to speak to us about his current challenges and continued care. You couldn't ask for a better steward to oversee your child's care. As I said, all of the staff went above and beyond always. Our son gravitated towards one staff member in particular, a gentleman known to the kids as Sarge because of his prior military service. Sarge was always a touchstone for our son. Sarge also took time out from his day to speak to our son after he left the program. I am sorry if your family finds yourself having to consider such programs for your child. That's said, if you do, I can highly recommend Jeanette and her team at Laurel Oakes.

She seems to be much happier

I was in this facility about 10 years ago when I was 15 years old due to a suicide attempt and i stayed about 14 days. The care there was absolutely horrible all we did everyday was get up eat, sit in this “group” room, eat lunch, go back to the group room, then dinner them back to our bedroom with a roommate. The beds were thinner than a hospital bed. I talked to a psychiatrist/counselor twice while I was there. There is no windows in the facility. It is not somewhere to get “better” feels more of a punishment. The nurses talked super loud at night in the hallway so it was hard to sleep at night as well. The showers were cold. I cried to go home and they told me the longer I cry the longer I will stay.

My great grand sons was a consumer at Laural Oaks recently. This facility is absolutely horrible. Kids faught constantly for the whole 10 days he was there. We took his medication with us and when we left, they return no medication‘s even though they were his personal meds. These medications were suppose to be returned to the consumer. This is against the law I work with mental health services in another area and we do not treat our consumers this way. I did not expect this to be the way he would be treated. They showed no Compassion and they did not teach them any kind of coping skills or have daily classes that would help them in anyway I am sorely disappointed in this facility. I will NOT recommend this facility to anyone

I wouldn’t refer anyone’s kids to this place. Your kids are not safe and they are very unprofessional. My kid was attacked twice within thirty minutes. Not a safe place at all.

My child has been here 24 hours was jumped by 8 girls had her eye swelled and her glasses broken not only and I pressing charges on those children and the one who struck her I'm suing the facility! Y'all did not keep my child safe and I do not appreciate it at all! I will update with pictures the reviews were absolutely right!