I have never had a problem there. They are so friendly and helpful. I appreciate them. So anyone that looks at reviews negatively needs to think this may be just one person who had a bad day.

Highly incompetent phone service, I don’t even think they know how the Faribault clinic operates. Plus I doubt they know anything about Epic orders. They give so much misinformation to patients, this needs to stop! They tell you “you can come in” and take no responsibility when they waste your time for a lab with no orders.

I fail to understand all the negative reviews. First class patient care. Compassionate caring staff

Dr Wariboko is the most understanding, honest,blunt yet kind Dr I have ever had. I'm one of his patients and I truly feel this Dr cares about my health . Highly recommend him if u can get an appointment !!!

Good and welcoming. Maybe they changed employees.

Well unfortunately I would give this place zero stars if I could. Not to mention phone options are horrible and unnecessary. I had a c section and preemie baby the 14th so just a few days ago. The Mayo Rochester hospital advised that my baby HAS to be seen on Monday for a check up appointment. I wanted to do something closer in town so I didn’t have to travel far with how small she is, she’s about 4 pounds or less right now, and my primary care could only see her in Chanhassen today so I called Mayo so they could see the baby and do her check up today instead. I sat on the phone for almost two hours, got transferred and then I was helped by someone who couldn’t get through their lines to see why I couldn’t get any help which was very frustrating. I eventually was told that I would a receive a call back once they figured out what was going on. They advised they saw my note in the system that my daughter had to be seen right away due to her size and her being newborn. I was then told that since her primary care will not be Mayo that they refused to see my newborn daughter for a necessary check up, and to look elsewhere. Yes, I repeat they REFUSED to see my newborn premature baby. I could not believe they would refuse service to newborns, or anyone for that matter pretty unethical…

Very upset that you guys changed the phone options you now have to enter your date of birth and I have been on hold for way to long and can't even get to the department I need.. They answer and say we will transfer you they do but then it starts asking me for my date of birth again and I keep going around and around in circles 🙄 Very frustrating and so much harder then it was before....

Today, 11/10/2020 I have sat on hold for well over 45 minutes 3 different times!!!!! What is going on?????