I chose this recovery center because it was advertised as calm, serene, healing, peaceful, and full of healthy activities. Unfortunately, my experience was the complete opposite. During the week, the main staff was organized and generally kept to a routine. Misty, Amanda, the psychiatric nurse practitioner, psychologist, and day nurse were the only reason I stayed as long as I did. They were professional, supportive, and genuinely tried to help. Unfortunately, many other issues still went unresolved. At one point, I had no hot water. A plumber briefly looked at it, claimed it was fixed, and left — but it wasn’t fixed. When the staff called him back, he refused to return, saying he had “done his job.” Instead of repairing the issue, the staff told me to share a bathroom with two male residents, which had an unlocking door and a clear glass shower. This was completely inappropriate and unsafe. On weekends, the situation was far worse. Many of the scheduled and structured activities were skipped entirely, and the evening weekend techs created a loud, party-like atmosphere with no rules or accountability. One night, I couldn’t sleep because I hadn’t brought my white noise machine with me, so I politely asked for quiet. Later, another resident knocked on my door as I was trying to fall asleep and demanded to know what I meant by “white noise machine.” When I explained that it was simply a device that plays sound to help block outside noise, she replied, “We aren’t having any of that black and white shit around here.” I tried to report the incident to staff, but they just shrugged it off and did nothing. When I said I wanted to leave because I no longer felt safe or comfortable, the process was extremely unprofessional. I was told I couldn’t use the home phone, that I had only 20 minutes to pack, and that I would only get my cell phone back once I had completely exited the house. At 11:15 PM — after I had already taken my nighttime medication — I was sent outside to wait on the sidewalk with no transportation arranged. The only “option” offered was a ride to a nearby hospital. I ended up using what little battery remained on my phone to order an Uber to the airport so I could get home. This experience was scary, unsafe, and deeply traumatic. It was nothing like what was advertised, and I cannot recommend this facility to anyone seeking real recovery support.

I had a great time at Shadow Hills Recovery. The staff are amazing. I learned so many new coping skills for my addiction. Latoya (one of the staff) is so awesome and does great work for the patients. Sarah & Amanda R. helped me so much during my stay here. Misty my case manager helped me through every step with my FMLA & Short term disability. Would recommend Shadow Hills for anyone that is seeking help.

My time at Shadow Hills was nothing short of amazing. This was my first time in treatment and the staff here made it feel like a home away from home. Zach, Latoya, Sarah, both Amanda’s, JD, and Derick made my experience all the better in my stay here. Most of all Misty my case manager helped me so much she was just fantastic at what she does and helped me so much. All in all I can’t recommend this facility more and am glad I got to come here.

I honestly didn’t know what to expect when I first came to Shadow Hills, but looking back now, I can say it was one of the best decisions I’ve ever made. From day one, the staff went above and beyond to make everyone feel safe, supported, and understood. They weren’t just doing a job— they genuinely cared. You could tell they really wanted to see us succeed. The location itself is something special. Tucked away in the Hollywood Hills, the setting felt peaceful, private, and healing in its own right. It gave me the chance to slow down and really focus on myself. And the pool? Incredible! It quickly became one of my favorite spots to unwind and clear my head. One thing that really stood out to me was the consistency and importance they placed on community. We attended AA and NA meetings almost daily—5 to 6 times a week—which kept us grounded and connected to the bigger picture of recovery. It helped build structure and accountability, which I really needed. This wasn’t just a rehab facility—it was a space for real transformation. I left not only sober, but stronger, more self-aware, and more hopeful than I’ve been in a long time. I’ll forever be grateful to the team here, and I highly recommend this place to anyone who’s ready to start a new chapter.

They were wonderful there. The staff is the best also a beautiful place.

I just spent two weeks at Shadow Hills for detox before moving to a sober living facility. Quite honestly I was a hot mess when I arrived. The staff could not have been any more compassionate and understanding. I found everyone working at Shadow Hills to be knowledgeable and experienced. I think the staff is awesome and they all helped me greatly during my two week stay. I also observed them treat the other residents with the same kindness. We had between 2-3 group therapy sessions every day at the Shadow Hills facility, led by staff and by guest group facilitators. We went to AA/NA meetings nearly every evening, in their clean and spacious van. In addition to sober coaches there is a nurse onsite, a psychologist and you have a case manager. The pool is beautiful, the backyard serene. They provide 3 meals a day M-F. I found the food to range from good to delicious, occasionally a bit too heavy for my liking. I’d have appreciated more fruits and vegetables but overall I ate really well while I was at Shadow Hills. The house is clean. There is a good laundry room. My bed and pillows were comfortable. I was fortunate to have a great roommate and she and I shared our own bathroom in our room. In addition to the creative and meaningful group therapy, we also experienced art therapy and music therapy, both of which were super fun. We also did breath work and meditation, and there are others nearly every day, such as having a private trainer who led us through a workout that you could easily modify according to your level of fitness. We went on hikes and took evening walks. Overall, I could not have had a better experience during such a difficult time. If you’re seeking recovery from drugs or alcohol, I highly recommend Shadow Hills.

This recovery has saved my life. Shout out to all the staff.Especially SARAH love you girl. Shout out to all the staff. Especially Sarah love you, girl. Latoya and Jd are ROCK STARS

Love all the staff for being supportive and understanding. I really appreciate everyone and all the support I got during my stay! Love Latoya and JD!!! <3