They will not let my daughter talk to anybody. Her outside provider wanted to transfer her to someplace else. When is told them they said get a lawyer if I wanted to do so. After the baker act is fulfilled they called me 30 mins to ask of it wanted to vonatry keep her there or invonatry keep her there. But I only have 30 mins to disided.

Please do not ever send your children here ever. You guys starved my child , denied them therapy and denied them a safe space.

DO NOT SEND YOUR CHILD HERE!!! My experience with Suncoast Behavioral Center was absolutely heartbreaking as a parent. On multiple occasions I was told I could pick my daughter up, only to drive an hour to get there and then be rejected at the door. Do you know how defeating that is—not just for me, but for my child waiting to see her mother? There were days I called five times just to be transferred to a voicemail. Out of desperation, I asked the receptionist to please put my message in their group chat so a supervisor could see it. She said she did, but I still received no communication back. The lack of accountability and respect for families was beyond frustrating. On top of that, your child is only allowed one phone call a day and visitation is only once a week. When communication inside the facility is already so limited, that policy makes it nearly impossible for parents to truly know how their child is doing. It left me feeling completely shut out of my daughter’s care. When I finally did pick my daughter up, she shared with me that on multiple occasions staff told her to “shut up” because she was “talking too much,” and even sent her to bed early for it. This is supposed to be a mental health facility. Do you really think telling a child to shut up—especially one struggling with her mental health—is helping them heal? I’m not trying to bash them, but to be quite frank, this has been the worst experience I’ve ever had when it comes to my daughter, and I truly hope nobody else has to go through this. Perhaps the staff were having a hard week, but that’s not my fault—and it should have never fallen on me or my child. This entire experience left me feeling helpless, angry, and devastated. I entrusted Suncoast with my daughter’s care, and instead, I felt like she was silenced, dismissed, and treated as if her voice didn’t matter. Parents deserve better communication. Children deserve compassion, patience, and support—not punishment for expressing themselves

Do not bring your kids here, I was in there for 1 week and I got hit and harassed by the kids there💔

Read my review before get trapped in this cunning hellhole or apply ,@ your own risk RECEPTIONIST: WEEKENDS Req ID: 322379 Facility Name Suncoast Behavioral Health I work for Suncoast Behavioral as PRN Receptionist for 5 1/2 years. I quit 8/31/25 because Ever since they changed management for the 4th time during the 6 years I was employed there. The HR director Dina a nasty attitude and LIES on the employees, she is very unprofessional and always base her findings on hearsay never facts. She started nitpicking @ me thru text messages & emails and I got fed up because I felt Dina was creating a hostile stressful environment for me, due to the fact that I had a TIA mini stroke while on their job July 31 2023 from the stress of being left overseeing visitations along due them always being short staff and had to be taken from Suncoast to Blake. (Do you think they were concerned) About 9 days later I had a major stroke (all Dina constantly texted me about was, contact some company they use for medical leave) She was ready to replace me. I complained to leadership and they knew I didn’t have the handle with care training. Bill Miguel, Dina. Daniella all knew the danger they place me in but they didn’t care. Many times the parents would be coming angry because I couldn’t provide them with answers that should have came from Leadership, therapists, Doctors and or Nurses, but none of Leadership showed a concern I don’t advise anyone to work for Suncoast Behavioral Health. Every person in leadership there struggle with POWER & TITLES. I am writing this review with concerns for anyone who are planning on wasting their time applying for employment there. I promise you want make it through orientation before you see that what I am writing in this review is real about this Company. I was hired under the leadership of Cheryl B who was a sweetheart to work for. Then it was passed down to a person who struggles with attitude issues. I kindly left her my resignation letter 8/31/25 because of her don’t know what hell she is doing Admissions so called supervisors Beth Lied and wrote my coworker up so they wouldn’t have to pay her, her bonus. This place does a lot of underhanded stuff, from holding the kids longer to bilk their insurance company, lie and turn kids away who needs help and unable to pay, they treat their patients and employees harsh. They are always under staffed because techs quit because they are always left to put their lives in jeopardy due staff shortages. The COO Daniella went against the Dr and allowed a child to go for a personal reason if he promised to return, she too her powers to a whole other level and it was swept under the rug, by the CEO Bill. Suncoast Behavioral Health hire anyone off the streets to care for the kids, they half train staff, and make their own rule and policies that fits their own Demands. Corporate needs to come in and do a clean sweep. The place is so bad til most people they hire don’t make it through orientation and the quit. If you go there please don’t say you wasn’t warned . They will make everything sound good during the interview but as soon as you are in there you will a horse of a different color. Harsh treatment, over worked, short staff because they can’t keep help and treat their few good help like crap 💩. When Process Service comes to serve paper the will tell the front desk receptionist not to open the door or not to accept the paperwork. When there is an incident with a child they have Risk Management delete some of the footage. This list goes on take it from someone who observed this for over 5 years when I should have bailed out when my old supervisor left. She warned me that it wouldn’t get any better and I should have listened. But when they lied on me that was the straw that broke the camel back. I will upload my resignation letter. And remember if u go there and u get on the HR director or the COO bad side you are on their BUCKET LIST!!!. Apply @ your own risk. Friends & couple work there too which is a conflict of interest !! They deserve a 0 + rating!

This has been a terrible experience for my daughter and myself and our family. We're already going through a hard time hence the banker act. She was transferred to this facility because there was none available in 33607. Transfer from HCA West Tampa hospital in the middle of the night 3:00 in the morning driving with an older man over an hour away. My 12 year old daughter is terrified and I have not received any updates or calls from a doctor. When I call I am told she is only to call me at 6:00 p.m she finally was able to call me at 8:00 p.m I have been calling the facility since I've asked for a supervisor to call me back the facility has not answered their phone for hours. How does a behavioral center facility not answer the phone at all??? I need someone to call me ASAP as my daughter is in your facility over an hour away from where we live. I have asked to speak to a supervisor.

Definitely worthwhile? Immediate mental health care. Not so great on some of the tech behavior, and definitely disorganized on the return of property.

This place saved my step son. He needed serious help and we were terrified that we were going to lose him. The doctor was very involved in his case. The staff was great with him. He had a staff member assigned to him at all times, until he started to show big steps of improvement. He liked it there. He still wanted to come home, but He said that it's the only place that he would go back to. We were lucky that he ended up there. It was about as bad of an episode that your teenager could go through. They truly helped!