The VA did not follow up with lab/ imaging. Now my husband has stage 4 metastatic prostate cancer!!!!! That could have been cured if staff would have done their job. Why don't you employee competent people instead of using students from surrounding University ran hospitals that can't even speak decent English. You should do better for our veterans!!!!!

I was a part of MHICM, mental health intensive case management. They are incompetent. Their psych doctor is a joke. He didn't validate or diagnose active non violent PTSD and said it was psychosis. The Mhicm team operates in stigma and pre judging. They want to over commit people to inpatient. There is no psycho therapy, empowerment or recovery. They just do these 15 to 30 minute visits and blow smoke. I have told them about vets getting used every check for their money. They did nothing. I have identified actively homicidal peers from war trauma, they did nothing. Personally the mis maganaged my meds (Dr. DUKES) by taking me off some hard psychosis meds and I ended up full blow psychotic in two weeks where law enforcement got involved. Furthermore, one time Mhicm came out for a visit because I was a bit manic. I wasn't a threat to myself or others. I got on my knees begging them to leave and I'd check in. They didn't then I got prostrate of my face begging them They instead let me get handcuffed while I was on my face and didn't even let me get clothes and took me to psych ward. Numerous times the violated my patients rights. They do not know or stand by their own act recovery model or the va policy. I did intensive research into VA policy and basically they do not abide by policy or even know policy. They have harmed me Numerous ways. They are totally INCOMPETENT where high level directors have to do their job in there stead to see my care is given. The mhicm program needs to be investigated. They are letting vets get harmed and abused. They put false claims on vets who so any sign but placid and get law ended involved. Happened to me personally at least 3 times on record. This program is supposed to be the highest level of mental health care. But most all workers besides Shaun, Katie T. And Angela. Don't know real intensive therapy process. And they threat it as a business as usually 9-5. It's a social club. Not front lines tip of the spear for intensely mentally challenged. They so non engaging the gonna get seriously struggling trauma vets and combat vets killed or suicide period

This is a trash V.A. I’ve had gallbladder problems for 5 plus years,I’m in pain every single day. I’ve taken multiple test showing what the problem is but they absolutely refuse to do the surgery. I’m a 100% P&T I’ve been dealing with this V.A. for a long time and trash is the perfect word to describe this place. As I write this review I’m in pain I think it’s time I contact someone about malpractice.

Never had so many problems getting ahold of someone. Called 3 days to see if I needed to quit taking a medication that was making a condition worse. Was told by operator to leave a message which was never returned

I would have to admit the clinicians are almost always helpful, respectful, and polite. Cannot say the same for the clinical support staff. It seems most of the issues occur from scheduling issues or conflicts of scheduling. I do not know the cause for this but it is not the patients job to know the cause. The people who are responsible for helping or assisting the patients navigate the various caveats of the VAMC are starting to slip into previously documented negative behavior which needs to be addressed but, for the most part the clinical professionals themselves are well appreciated.

They took great care of me for a hernia surgery. The nurses and doctors all were very personable and professional, and I and my family felt genuinely cared for. The VA has such a bad reputation that I was a little nervous but those fears, for this location at least, seem to be entirely unfounded.

Dr. Bond lied on my medical record to make himself seem like an innocent person verbally attacked me in my appointment. You never once asked me about why I was there. Assume he never once asked why I was there.

Waited a year for this apt then Drove two hours waited in the waiting area for four hours and now have to wait for another call all just to get an mri complete waste of time and the facility is in complete disarray!