Important Note: Make sure you don’t leave anything behind when you discharge they do not send items back. It’s been weeks since I left, and despite multiple follow-up calls, my belongings have not been returned. I’ve been consistently told that “a note has been made” and forwarded to the team, but nothing has come of it.
Among the missing items is a very expensive medicated cream that I paid for out of pocket something I saved up two months’ worth of EBT cash assistance to afford, prioritizing it over other essential needs. I’m extremely disappointed with how this situation has been handled and unfortunately, I cannot recommend this part of the experience.
I originally came here seeking support for my mental health and drug addiction. While I didn’t receive as much mental health-specific care as I expected, I’ve learned that you can never know too much about your past struggles with addiction — and in that regard, this experience has been incredibly valuable.
I’ve been referred to a fantastic mental/SUD health facility that I’ve been to before and absolutely loved, so I’m looking forward to continuing my healing journey there.
My time at We Level Up has been amazing. The bungalows are super comfortable, the classes and facilitators are excellent, and the staff as a whole has been incredibly supportive. I’m genuinely grateful for the help I received here. I truly felt that my needs were met, and I’m walking away stronger and more informed.
I’m really going to miss this place and the incredible people I’ve met along the way. Hopefully, I won’t need to return, but if I ever do need support again, this will be my first choice without a doubt. Thank you to everyone at We Level Up. You all make a real difference.
With gratitude and love I’ll miss you all very much!! 💜