Wow all I can say is wow ,this place was amazing,,the staff out of this world.they really do care.my therapists Sam was so amazing ,she truly saved my life and I will always be grateful to her.Ms.Vanessa the supervisor is one of the best ,these 2 lady's played a big part in my recovery..Thank you wellness

I learned a lot here. Just be quiet and go with the flow.

Have severe ptsd, staf Anthony and eric retraumtized me by reaptedly breaking into my room flashing their torchlight in my face, and yelling at me to pee for them

This place helped me in ways I can not put into words. Def recommend for any one struggling with addiction or mental health.

I'm sharing this under a different name, but trust that my experience is real. This facility is MUCH more addiction oriented than mental health. (However, during my stay, at least 4 people had relapsed while still in the program.) I was there for mental health only. I was told from the beginning that I'd have help getting a new ID and vocational rehabilitation so that I could get a job and work towards independence after treatment. I never had help with either of those. I spent two months asking staff about it, and they just kept saying things like, "We're getting that started, things are busy right now." When I was only a week or two away from discharging with no real plan for afterwards, my therapist told me, "Frankly you haven't done anything to work towards your recovery." I would NOT have spent two months at that place if I wasn't TRYING. Are we kidding?? When I told another therapist of how none of the staff were listening to my concerns or reminders for help, she said something along the lines of, "Well what have YOU done to make these things happen?" UM???? She said "You need to take accountability for your part." UM?????? I was there with no money, no car, no family nearby, nothing. One bag of clothes. How was I supposed to get anywhere to do anything? I said, "I keep being told to take accountability, but nobody here is taking accountability for the fact that they didn't do what they promised." She said, verbatim: "That's life." I walked out crying. There were delays in ordering my meds two different times. One of those times, I became su¡c¡dal. I was told by a tech, "Try to watch some tv and relax." The medical provider tried to encourage me to go to the hospital psych ward. All I needed was my meds. The incompetence is reeeally something at this place. I know of one patient who also went without their antipsychotic meds for about a week, which was really concerning for them. My therapist argued with me once about my diagnoses, claiming one of them wasn't real. I told her exactly when and who diagnosed me. She spent 10 minutes of my 45 minute "therapy" session looking through my records to disprove my statement. I told her it was in her own file. She finally found it and goes, "Oh...there it is." LIKE I SAID. Not to mention all the frequent yelling from Dona first thing in the morning, giving me anxiety attacks, and cursing when I told her I needed a moment to calm myself. She lacked professionalism and bedside manner, but nothing changed the whole time I was there. I'm feeling emotional just thinking back to this time... This place unraveled me. I had made amazing progress at a residential facility before going to Wellness, and this place undid so much of it. It makes me sick. Several good friends I made there ended up relapsing after discharging. This place does not have actually fully qualified staff. It's not just about having a degree (though I question some staffs' credentials), but knowing how to deal with people. Knowing how to handle human emotions. Knowing how to be organized. Knowing how to listen. How to be compassionate. How to take accountability. This place was a joke. Wish it was at least a funny one.

CEO Miss Kim ,Miss Jennifer my caseworker , Miss Serena, Miss Sandra and Miss Africa were all awesome and most importantly the techs they are the heart of the program Vanessa, Miss Donna and Gracie are the leaders of wellness behind the scenes I'm very thankful and pleased of there help with my recovery here, thank you so much to all the staff God bless

Staff is prejudice, they have favorite clients. They allow inappropriate behavior with some people actually fornicating on beach outings and allowing bullying in the client community. I was targeted by a male client (Trevor A) who befriended me and slowly managed to manipulate me through gaslighting, triangulation with other females bullying me and actually using me financially when I got a job. When I reported being a victim, I was told by staff to ignore my preditor. He would beat his chest and pace back and forth when he didn't get his way and used a "dead girlfriend":story to gain female sympathy before getting financial assistance from them for things like use of their cash app card, an e bike and other items. This is not treatment, it is exploitation. I experienced unbelievable torment when my Suboxone was given to me in 12 mg strips and I was told to adjust them to 8 mg myself, I was poisoned with Depakote to the point of having to go to the hospital. I witnessed staff in inappropriate situations with clients, and when I spoke up about abuse I was quickly dealt with, ignored or warned. I was videod by other clients and staff when I resisted I was gaslight. Staff picked me up from the hospital from Depakote poisoning and lectured me about my behavior for hours after I returned home (and these are techs Sebastian and Grace) when I just wanted to eat decompress and go to bed. The issue being I'm an abused woman who was kidnapped and my roommates wanted to watch kidnapping and torture films late at night. Sebastian made a point that tv preference was more important than us working together to have tolerance and heal, and Grace went back to the hospital to pick up another client and take her out for Wendy's for "being well behaved" and treating Grace "really well." I went to bed with Saw movie screaming and hungry because the refrigerator had busted, my food rotten and nothing replaced until 4 weeks later where Staff gave me credit for 10 items out of the $250 damaged.

They are way understaffed. The vans are gross and have no A/C. In Florida 15 people crammed in a van at over 100 degrees. It’s crazy and inhumane. They let people steal with impunity and then have the nerve to blame the victim. . Don’t let the website fool you. It’s not nearly as nice as they present. The people who disrupt everybody’s therapy and make the most drama get extra privileges. This place is a joke. Think twice before coming here. I mean it. Not just a disgruntled client. This place detrimentally hurt my mental health. And the CEO and the program director could care less. Just sign the paper before you get to class so they can get paid. THATS WHAT THEY CARE ABOUT. This is for everybody who works there except Sarina, Miss Kim(the therapist) and Vanessa the lead tech.