They are unorganized. They treat you like a criminal even when you go there for help as a non-court ordered client. They seem to think "one size fits all" when it comes to treatment of actual mental health issues.They say they will call you back about something and then NOT call back for a week or two even if you call repeatedly. Left a voicemail with a councilor on Friday morning during a crisis and got called back the following Tuesday afternoon. They have changed appointment times with NO notification and then complained when I wasn't there, but never apologized when I showed up for one they rescheduled with no notice. I went there for anxiety issues that have me contemplating suicide and the way I have been treated made my anxiety worse. As a property owner, property tax payer and upstanding Oregon born citizen I am ashamed and angered by the treatment I received, and the way our taxes are being wasted. And Dr Andrea sits behind her computer on zoom type calls looking and acting so judgemental and refusing to listen to anything that disagrees with her preconceived opinions. Made me want to give up. If I could give negative stars I would!

Union representative was not at all helpful during internal work investigation. Had a “one on one” outside of the office prior to the meeting and basically sided with them immediately. Not helpful nor trustworthy at all. Beware

High turnover rate of therapists. Therapists are often difficult to work with and they assume they know more than caregivers.

The staff are incredibly nice but I really cant go and give anymore stars after Ive been canceled and rescheduled so many times when trying to see a therapist. I hope they get more funding.

In April of 2019, I was seeing Alanna. I was in a domestic violent relationship and desperate for help and she told "figure it out by yourself". I had to fight with the office to file a complaint and they got me a new counselor after waiting a month. They judged me for wanting a counselor with more life experience versus how long they had their degree. By the time, I got a new counselor....my bf at the sabotaged my housing and I had to move stuck in domestic violent relationship because their lack of action and help.

This place has the most ableist counselors, they practice harmful & damaging wishful thinking and are obviously trapped in the most non-patient focused groupthinking mentalities in terms of not treating people fairly or listening to them. They're arrogant, stubborn & judgemental. My over a year long therapist purposefully mis-identified me out of retaliation of me saying things she didn't want to believe. Even though I had just said, something that bothers emotionally is when ppl who are supposed to "know you" - purposefully mis-identify you, she retaliated and went out of her way to do just that & harm me mentally and emotionally.. She made promises and failed to follow through with any of them and consistently tried to backpedal after every follow up appointment to providing any consenting care that she said we'd be going over in a follow-up appointment. They're violent in the ways you wouldn't think. If you don't tell them what they want to hear, they show you in how they decide to disrespect and treat you. My counselor became extremely uncomfortable when I mentioned if she needed proof with recordings or pictures of negative events that have happened to me, that she explicity doubted and she said they seemed ridiculous to others (aka "to her") before I showed her. She disrespected my faith in God, and if I didn't meet her stereotype of how she sees people, she then invalidates their identities if it doesn't meet her assumptions about groups of people. She doesn't accept diversity in people and their religious beliefs. She was PROJ-ecting herself in situations when she isn't the actual client she's working with. (She actually struggles with real Empathy & compassion). [SHE never says "I'm sorry this or that happened to you"]. I believe she may be an undiagnosed older woman with her own disabilities and she's uncomfortable witnessing a high functioning autistic person in front of her, because if she were to accept my autism and treat me fairly and accordingly, then she'd have to maybe consider it in herself because of her lack of empathy. (Harmful Wishful thinking*) [ She rejects all others diagnoses & referals for them and she only accepts her own, she blindsides herself to outward and exterior input that is counter to her own personal opinions & beliefs about others & her clients..* She's either on the spectrum herself or a narcissist.] (And she has never been in similar situations - so she assumes people are lying with experiences she can't relate with -- and then suggests their client is paranoid - because she doesn't want to personally believe it, even if proof is being presented infront of her. She would rather turn a blind eye and pretend whatever is happening to her clients is obviously their fault - GASLIGHTING - and victim blames them - if their client is rejecting the advances of opportunistic older gay men who can't conduct themselves appropriately in a professional work setting.) In other words, she was listening to others who weren't even there, empathizing with perpetrators of inappropriate conduct. She wasn't listening to the victim, and she was victim blaming me while she had to fantasize it was something I did which caused the others inappropriate behaviors. (IE: ppl extorting me, people sexually harassing me, etc. ) She didn't want to believe that, trans people, are victimized, including autistic ones, that are youthful in appearance because they're seen as naive, vulnerable, or projected promiscuity by perverted older men, giving them their own wishful thinking perception of others - that they want to be true to entertain their fantasies--- and them trying to act them out through their inappropriate conduct and behaviors. Avoid the Therapist with the initials: J - B. They're a victim blamer, doubter, liar, ableist, and a retaliatory violent person out of their personal beliefs. (And they'll be violent in ways which are not physical, and are more subtle in appearances, because they, can use their position to deny help and fair treatment to those they see.)

I'd give it zero if I could. My 77 year old mother with cancer and a colostomy bag went in for depression/anxiety and a consultation. She gave them her insurance information and they never charged her insurance and sent her a bill for over $811.75. My mother is old, sick, suffers from depression and anxiety. I didn't see the bill until much later. We have made calls. My mother talked to the receptionist who said the bill was old , so she'd would talk to supervisor and get back to her and they've never called back. It shouldn't matter when the bill was sent, the bill is inaccurate. They were given the insurance information and they didn't charge the insurance. That's their mistake. In addition, we were told that the bill was for the consultation and two appointments. She only had one consultation and never went to two appointments. We have now twice requested to receive an itemized bill outlining everything she's being charged for and have yet to receive it, nor have we recied a follow up call. Do not let your elderly and/or vulnerable family member go here, because they will need an advocate or someone to go along. That should not be necessary in a place that cares about the mental health of its parients. A practice dealing with the mentally vulnerable is a place that you should be able to trust. It's business practices and billing practices should be honest and morally aligned with the practice of psychology. If your insurance allows you to go elsewhere, go anywhere, but here

Went here to try to get help coming off of a severe fentanyl and meth addiction. Right off the bat, I was treated with a condescending attitude by one of the ladies at the front desk. I was talked to like a child and given no sympathy for my situation whatsoever. The counselor I spoke with was nice. My experience with the psychiatrist was different, however. She told me I reminded her of Jeffery Dhamer. I'm not kidding you.. I was in disbelief when she said it. When she asked me my drug history I mentioned ghb. She then asked me if I used the Ghb on other people. I left feeling extremely discouraged and sad that someone would blatantly judge me and insult me when I'm in such a vulnerable situation. People can be so shallow and heartless.