So many things I want to say try to avoid this place they tried to put me in a group home and deem me not fit to live also be careful what you say around the staff and consular

She better be beautiful 😍

My son was transferred here from Central Ave. The building is in desperate need for repairs/upgrades. There's a very damp moldy stench in the building. Waiting area needs to be bigger, seems the entire family of the patients come to appointments. My son's new therapist was nice with him. Interacted with him. Which is more than I can say other places have offered my son. Upon leaving you walk into a parking lot of chaos. Children outside with I'm unsure if they're parents or counselor/therapists. There's so much yelling and cussing, things being thrown. In other words, it was very ghetto. Loved the therapist but the ambience was way off and doesn't provide a healthy or safe environment for younger children, in my opinion.

We are very blessed to have the nurse practitioner and nurse that we do have. I have one complaint with Nancy. She answers phones for adult services. Won't transfer to children's services wants to take a message that doesn't always get theough. She is very cranky and condescending in her speaking. Sometimes down right nasty. This should not be the 1st point of contact for people who suffer mental illness. She scares people off. She gives the center a bad name. I am sure I am not the 1st nor be the last who feels belittled by this woman. Suggestion.. get a nicer speaking person as 1st point of contact. Or retrain her on how to speak professionally. I would have given a 4 but this woman makes me nervous. Can you imagine someone with depression wanting help having to deal with this woman

Evaluation in May of 2022 and up until that point things were going okay. They told us they can’t give us results of the evaluation until July 2022. It was a wait but we were patient and told the evaluation would be mailed to us within a month. By early December 2022 I had called and emailed multiple times to get a copy of the evaluation. No response. By late December medical records got back to me and offered to send a form I could print and send back in to request the report and the med records office employee was by far the most helpful but it still took a long while to end up with that even that. January 2023 I still have minimal answers for my son and no idea how to treat his symptoms and that’s a problem for any parent needing a timely answer. Go somewhere else if you can. We waited for another child through Nationwide evaluations and it was a year waiting list but we still got an answer quicker than we did going through Zepf Center.

Great staff

Unfortunately I have clients that are patients here. The children are always out of control. Just wish the waiting room was bigger. It would be nice if parents would control their spawns.

Do not reconmend this place i have a child that is depressed that needs to see someone and on e separate appointments i arrived with my child and the very rude Secretary was told they cancelled my daughter app i was never called any of the 3 times to cancel very unprofessional place