Dallas Behavioral Healthcare Hospital

I would not recommend this place at all for children. We went for an assessment and the environment is not suitable for children. I wish I had listened to my initial gut reaction when we waited in the lobby and left instead of waiting for an assessment. I had no idea as it was my first experience looking for an assessment of my child, but glad I eventually stuck with my gut and refused services. Will be taking my child to Children's instead. This place is incredibly manipulative and unethical. While we were waiting in the lobby area, we witnessed a girl that was being detained and cussing out the police. I witnessed patients being discharged that looked like they had been fed so much medicine they were almost zombie like. They kept my ID and insurance card until we were called back to be seen and now I understand that is a tactic they use to keep you at the facility. When we were called back, I clarified again for the 3rd time that we were only there for an assessment and to get options for out patient therapy and resources for therapists. They confirmed that was totally what we were doing. In the meantime, they locked away my belongings and then put my son and I in a room with another patient (child) who looked to be no more than 9. She had no parent with her and she looked like she had been heavily medicated as well. They ended up taking that patient somewhere and in the meantime, the cops and girl who had been cussing and fighting them were brought down. They took the girl's picture and then put her in the same waiting room and my son and I with no cops or workers to ensure our safety. At this point, I made the decision to leave and take my son to Children's for his assessment. When I asked for my belongings and let them know, they informed me that we had already filled out paperwork to be admitted so if we left it would be against medical advisement and they would call CPS on us ... Told me that they were ready to do his assessment now and then they could get us out of there. So against my better instincts, we stayed and did the assessment. They kept feeding me more paperwork and looked like they were trying to keep my 7 year old there in-patient even though I had told them we would not be doing that and he did not need that level of therapy. I went as far to write that on one of his forms. After the "licensed" therapist came to assess my son, the head lady came back and said that if we left it would be against medical advice and they would call CPS...we signed the paperwork and left. We went to children's the next day and had an amazing experience for his assessment, he was cleared and we were provided resources to set him up with weekly therapy. Dallas Behavioral is incredibly unethical and even if someone did indeed need in patient care, I would highly advise you stay away from there. Every patient I saw was heavily medicated and very zombie like. I feel so terrible for all of the kids there with no parent to advocate for them. I will say while the staff was very manipulative, they were kind in all of my personal interactions. It was the most traumatizing day of my life and would advise you to stay away!

This place is absolutely horrible DO NOT GO

Hello there, i called Cedar Hills in San Antonio yesterday just to inquire about information. If you made patients take exams or evaluations before you diagnosed them with schizophrenia. I was legitimately curious, but after a while of being disrespected by someone named ANTHONY. I just started to troll because i was bored, an innocent troll. Now im really concerned for people in the mental hospital, I told Anthony i was in South Korea finishing my degree. He then said i quote "Your not in South Korea your in San Antonio and your just schizophrenia, would you like to be admitted". No evaluation, no benefit of the doubt, no concern for actual mental health at all. He then later called me from 3 different numbers & threatened to get the FBI to arrest me. Sorry but if i was really schizophrenic, i dont think id even make it past the airport. If i was really schizophrenia i would be more violent & have UNPROVOKED anger. Anthony's accusations were very UNPROVOKED, and i caught him in a lie because I AM IN KOREA. Im here because there's something evil going on in san antonio & its not safe. PLEASE RE-EVALUATE the patients ANTHONY HAS DIAGNOSED WITH schizophrenia. He seems VERY EVIL, to be making false accusations against a USAF Veteran who knows 3 languages & is nothing but kind and considerate. See screenshots below, also im not opposed to taking a psych evaluation at all. Iv taken 3 evaluations with Veterans Affairs these past 3-4 years👍

I was sent here involuntarily per the court. I was supposed to stay 5-7 days but with the new years holiday and a couple of weekends I was there a little longer. The facility places you in units based on your needs and diagnosis. I was in unit one for my duration so I can’t speak to any of the other units and what happens there. I was terrified coming in having not ever being at a facility like this before I had no idea what to expect. When I came in it was night and I heard some yelling and cursing that added to my anxiety. I am from a somewhat affluent suburb and had only seen places like this in the movies. Unit one was made up of men and women. That also made me apprehensive. There are two people to a room. Which consists of two single beds two bookcases and a bathroom. Everything had been well thought out as far as safety measures. There is a common room where everyone can socialize if they want to. All of this is supervised by the techs and other staff which gave me a huge sense of security. There is a schedule for waking up, getting vitals, medication, meals, gym, group therapy ( which was done by Carmen) shout out to Carmen she was really helpful in so many ways! Also on the schedule was hygiene and bedtime. I’m not a scheduled person and like to stay up late and sleep in. By the end of the stay I had learned to appreciate the schedule and am trying to stick to one now that I am at home. I can not say enough about how wonderful the staff on Unit 1 was. I could list names but it would be too many and I’m really bad at names and remembering them. The nurses were amazing and really took prided in their work and it showed. The techs made up the rest of the staff on the floor and they do so many things from doing 15 minute rounds for 12 hours to handling meal service being there to lend an ear. Being silly sometimes to lighten the mood and bring laughter. Kanard I’m speaking about your little happy dances. Sheena and Mary were like the mothers we didn’t have in there. Brittany the protective big sister who you could tell anything to and Dylon and big Rod I’m sure that’s his name but if not the big part will ensure that you know whom I’m speaking of. They were all very empathetic to our situations and just so very good to have in our unit. That was probably my one complaint. I would have liked to have had more healthy food options especially fresh fruit. I did ask for some and I got an orange that they had cut up the way that moms do. I feel that above and beyond given their workload so shout out kitchen staff. I know I’m going to leave out people by names because I’m bad at remembering them but I will never forget Charles and Ezeck the two nurses that really looked out for everyone’s health and well being Like I said Unit one is exactly where I needed to be at that point in my situation and time. To sum it up amazing morning and nighttime staff on Unit one. Areas that need improvement - healthier food options -opportunities for a variety of physical exercise- maybe an instructor led yoga class if for nothing else but stretching and breathing exercises. - daytime activities aside from tv. I really would have appreciated a book to read or a chore- just something to do. - lastly I was not as all impressed with the Doctors I had and the ones I observed. They were focused on medication but not what got us there or the help we needed. A lot of the times they were very dismissive to the patients. I was sent to this hospital to get better but they really offered no counseling at all. I mean at all. The only therapy we got was from Carmen and again she was awesome but it was in a group and not necessarily suited to individual needs so they really need counselors!!! Healthy food Opportunities for physical exercise. Counselors More mentally stimulating options like I said even a book or a crossword puzzle would help during the hours of boredom. I hope the powers that be read this and give the recognition this staff deserves!! PS they love food…wink wink.

I had to stay here for about 7 to 8 days on unit 2 nurse Linda , Emilia, and Tenesha were all absolute angels . The unit 2 staff as a collective was amazing but those nurses reached me the most. My God continue to bless this hospital and all of its staff. With love and grace to you all sincerely the (wrecking ball)

I'm a combat veteran and my stay here was great thanks to my Therapist: Karmen! Karmen need a raise seriously!!! She's just like the therapist that I see at the VA! I learned so much from Karmen in group. Karmen is very good at her job. I'm so glad that I came here and met a wonderful therapist like Karmen. GOD DID!

They need to hire more psychiatrist. It's only one psychiatrist Dr.Mahammad A Haqqani is one of the worst psychiatrists

This place is a special kind of hell where the western concept of institutionalizing patients in a dehumanizing manner prevails. It was my worst nightmare to be involuntarily detained here after a woman claiming to be my mother (she legally relinquished me at birth and was omitted from my certified birth certificate) convinced police that I was homicidal at a time when I was rather concerned that someone was homicidal against me - to this day she thinks she was acting wisely, but this is coming from a woman who left her two un-relinquished daughters to grow up in an illegally crowded home. I do not know how it happened, but once those handcuffs found my wrists, it was over. I lost my voice and became a ward of the state. What happened is truly unforgivable. Someone called 911 in an attempt to get police to help her to leave the locked unit. One woman pleaded that police hauled her to the hospital over a misinterpreted text message. Another, after realizing that medication was the rule, voiced she did not believe in taking medication and that her sister had simply gotten her locked up because she thought her simplistic lifestyle was a sign of mental illness. I too was pressured to take medication that was against my ideology, despite the fact that I was not actually homicidal or presenting as such - I was given a mandatory shot (male staff threatened to hold me down if I would not let the female nurse do it) in the buttocks when I declined, and doctors went to court and damaged my reputation so that they could wave an order in my face. To make matters worse, I was sexually harassed by certain staff members and involuntarily sent to a medical hospital for an unwanted and unnecessary internal physical examination - the man at the admissions desk looked concerned when I told him that the staff were mistaken about the medical condition they claimed that I had, but he had no choice but to admit me. They charged me 17K to run tests and, after documenting what they were told was the problem and labeling me as uncooperative (I don’t have to let anyone touch my body), did not go back and document that they were wrong once the results were in. They instead acted as if the fibroids they found were “news” to me and billed for that instead. The staff member who ordered the hospital admission apologized to me when I returned, but the damage was already done. Don’t ever come here, if you don’t have to. They are goofy and lazy, except for the small Hispanic staff population that seems to know how to treat people right. They ignore formal requests for medical records - when a staff member thought I was asking for my records prior to discharge, she got this alarmed look on her face and said I was not allowed to see my files until I left. It was a huge red flag and not a complete shock when they were resistant to releasing them later (we got hung up on) - they do not want people seeing what they put in patient files. Don’t bother emailing them your concerns, as they do not write back - probably just sitting there laughing their heads off.