WestCare Nevada Las Vegas Community Involvement Center

I am so grateful for this place everyone that I met there was willing to do whatever it took to help me get safe and stable. Honestly I don't know how long I can make a review but let's just say if I could I would name everyone there individually if you're looking for a leg up and a way to get started and you need support this is the place I would go. God willing maybe it's someday in time I'll be able to go back and help others just the same way they help me. Thank you WesCare You've given me a new life

The staff especially KATRINA the one who answers INTAKE. has an attitude. My wife is there. And I have missed calls, which even a staff member told her while leaving me a voicemail to dial a specific number that I could call back any time. I called a week straight morning and night to leave a message to have her call back. And they can't confirm or deny that she's there. Which I understand even though i'm emergency contact. Katrina gave me nothing but attitude and blatant disregard for my concern, especially since there's an emergency it's involving our child. She hung up on me multiple times. I didn't speak to her in any tone. No disrespect I was very kind and understanding that it's a medical facility. If you can't handle someones loved one calling in to check in nightly. It's not like it was A10 minute phone call. Each one lasted less than a minute. TODAY, JANUARY 18TH AT 7 PM. I TALKED TO KATRINA FOR LESS THAN THIRTY SECONDS AND SHE HUNG UP ON ME. I WAS HONESTLY SHOCKED, SO I CALLED BACK AND ASLEDTHERE WAS SOMETHING WRONG OR DO THEY HAVE CERTAIN RULES ABOUT CALLING OUT OF THE FACILITY. COME TO FIND OUT, THEY ONLY GET TO CALL OUT TWICE A WEEK. SO THAT SHOULD HAVE BEEN SOMETHING SHE MEANT SHE COULD HAVE MENTIONED THE FIRST TWO OR THREE TIMES I CALLED HER. INSTEAD SHE GETS A KICK OUT OF USING THEIR POLICY FOR privacy and confidentiality then hanging up.

Got dropped there after doing inpatient treatment. Upon intake the receptionist told me to just leave my things. When I came back out my phone and charger was missing. Made little or no effort to help me find it. Neither tried to help me replace it. Also, rude and unprofessional staff.

If you got the willingness to change Westcare will come through for you. I'm only sharing from my own experience. Shout out to the staff on Maryland parkway and WCC!!

Saved my life

I like how they are willing to help people and provide the necessary essentials for every day living and rules to follow to keep it safe and keep the people focused. CONS- they never answer the phone and the employees are rude which makes me wonder why are you there if you don’t like interacting with or helping people? Do better.

This place stole my designer purse and all my things inside. They try to steel my new bed sheet set. I hate this place. Over $2,000 inside my purse was stolen. I am sober now, not thanks to this place. Only because they had my signature from the automatic signature when I first signed the contract they used that signature that I left with all my things. That was all a lie. The overnight person who was in charged didn't want to return my property.

So I’ve been to this place a few times through my recovery. I recently completed their men’s inpatient program since then I’ve been in transitional living and a part of the Mat program. I received my sublocade injection And I must say I was very satisfied. Going into it I was really nervous because of the pain I was expecting from the needle, but the nursing helped a lot. They were playing music for me and talking me through it and just made it a lot easier for me. When I got home, I was just realizing how happy I was to take this step for my sobriety, I have almost one year and this was a big deal for me. I recommend this place for anybody and everybody struggling with addiction. I even got to eat some food after and relax it was just Great, so thank you WestCare!