I came here to detox from alcohol. Granted the hospital told me there was a bed across the street and I thought I was going there. I had 6 seizures the night before I was sent here. Less than 24 hours later I was confused why I didn’t get any medication before bed and I was told I didn’t need any. I had another seizure at 3am and the night nurse (while I was having a seizure) asked me what happened.. do you want a blood pressure cuff. “Do you want something for anxiety?” And she came back with tylonal. She thought I was faking a seizure When I told her I wanted to go home first thing in the morning she said “I’ll let them know you want to be the first to be kicked to the curb” When I was finally released I was given a folder. That folder contained the medication I was supposed to be on during my detox. I was told I didn’t need anything. I dont want to dismiss all the other absolutely wonderful employees. But I think her name is Nora? She should not be in facinity of anyone that needs care.

This is a state-run medical facility. As a result you will be accorded your basic rights and you will be treated in a fair manner. There are unfortunately exemptions because people who have been deemed to have violent tendencies will occasionally be mixed up with the group if they have not had recent felony convictions. Beyond that the program is good, they incorporate a lot of the same recovery strategies that other facilities do. One thing I will note is that they have a tendency like other facilities to push the 12-step narrative as far as recovery, I can honestly say that 12-step made me worse and should have no place in a medically viable recovery program.

This place genuinely saved me! I was in one of the youngest units at the time, it's just as good as a mental ward can be to be honest. The staff was very kind and respectful<3

They make some people wait for no reason, others, such as Damien brooks, walks free because they are scared of him

As many others, I do wish I could put 0 stars. I have gone to this hospital only once when I was 13. The first night I was there, I got assaulted by my roommate.

My child was inpatient here and was not kept safe from the other residents. They were choked twice in the span of a few days by another resident. There were only 8 children on the floor at the time. If someone is inpatient, it is because they are not safe to be unsupervised. How were the children left unattended long enough for more than one of them to be assaulted during their stay. Furthermore, there was no communication, I had to hound them in order to receive any discharge information, when I did I found out that they were keeping my child under a "voluntary" stay, when I said I would come get them then, the facility threatened to start a 72 hour hold on Monday (it was Friday) and insisted that weekend discharges were impossible. They also restrict visiting to twice a week, which is horrific when you consider that they have young children there. Children's allows for daily visitation. DO NOT SEND YOUR LOVED ONES HERE.

If you have a child under 13, this is the only inpatient facility that will accept them in Colorado Springs, I wouldn’t recommend. I highly suggest Children’s PHP program or Inpatient in Aurora. I am hoping after all the backlash they have faced, things have changed here but from their lack of accountability I doubt it. My child was placed on a 72 hour hold here after being referred by the school in the first 24 hours, my child was sexual assaulted and physically assaulted by her roommate in their shared room closet. Why were they alone when that is against policy?! Cedar Springs refuses to answer and refuses they need an internal investigation because they cooperated with CSPD after i made a report. Cedar Springs failed my child, the perpetrator and another patient in there. The perpetrator had a prior history and was still placed with roommates when all the rooms were not full. Cedar Springs’ answer to all this is we cooperated with CSPD. CSPD pursues the perpetrator who is 11 but where do they hold their adult staff accountable for lack of supervision leading to child endangerment. The psychologist tried to get me to keep my child there claiming “this happens”. To this day I have yet to receive an apology or explanation from Cedar Springs. Shame on you Director, Risk Management and Nurses to know someone needed help and then they get more trauma from the staff’s lack of supervision and not even acknowledge the trauma my child will face forever.

This is my first time being in a place like this, and Cedar Springs has been one of the most positive and uplifting I've experienced. The entire staff are pleasant and engaging. Most notably Dr Shores , Blake , Dr Cherry , Jen , Megan , Flora , Hope , Marisa , Jose , Steven , Eni ,Issac , Johnathan and last but not least Teice!! Forgive me I have forgotten anyone thank you all 👍👍 I would also like to express my gratitude to RN Jason at Willow, he was the first face I saw at Cedar Springs he was very engaging and patient he made me feel at ease in a very stressful time for me. Thank you Jason. 👍👍 Wow I have just graduated my 6 week IOP classes and I am am so happy and sad at the same time, my time in IOP opened my eyes and my mind to a whole new way of life ,I looked forward to going to class everyday and felt very safe and respected, the therapists teaching styles made it easy for myself to stay engaged and also participate, especially Ms H (Harmonie) it was hard to say goodbye, I walked away with the tools and the catalyst to continue my journey, I appreciate all of you especially Harmonie, Jacob, Kailey, Teas, Scott, Tia, Jessica and Matilda. Thank you Cedar Springs I hope one day to be part of your team! Where it all started.