My son went to school here. He was attacked all the time to the point where now my son was diagnosed with PTSD from other children. They also suspended him because of how he reacted after all of the damage was already done. They talk about doing trainings all the time but nothing was never really done to ensure my son’s safety, so I pulled him out. I hate what they did to my child. If I could give 0 stars I would.

Mostly good doctors, absolute garbage administrative and clerical staff. My family and I have been patients at Dimock for primary care, pediatrics, opthalmology, mental health and dental at various points in the past. I left Dimock one specialty at a time for more consistent care, shorter wait times (to get an appointment and to be seen), professional and respectful staff, and less turnover. One primary care doctor ignored obvious symptoms to provide a wildly incorrect diagnosis which could have life threatening consequences. Fortunately, she's no longer there, but luckily, neither are we. The last hold out for me was dental. Although I really liked my dentist and the hygienists, the front desk left A LOT to be desired. Rude, dismissive, ineffective and extremely poor communication and follow up. It's ridiculous patients must wait 5 months for a 10 min 'checkup', only have to wait another 5-6 months if you need additional treatments, then 7+ months for a routine cleaning, especially when you're supposed to see your dentist every six months! No ma'am! There are other, better medical practices out there.

I needed to return my eyeglasses. Twice I went there to bring the to the optical shop, both times it was closed, because the woman was out sick. No one covering. I take the ride there. I have called and was on hold for 20 minutes. Called back again and was put on hold. What i had asked, is the optical shop open. If it’s not going to be open on its regular days. Put a notice on you web page. I wanted to update this review. I was contacted by the staff at Dimock. And also got to talk with DR, Pogue. It all went very well. My glasses will be fixed. And I understand their situation better. I appreciate them getting back to me. Communication is a good thing. Mary

Un personal muy atento y competente, pero en casi 6 años que tengo en esa clínica cada vez que voy es un doctor diferente que me atiende

I've been a patient for 60 years. So disappointed with the changes. They don't inform when PCP leaves, so it's difficult to get Rx Refills. They stopped hiring Black support staff 20 years ago. Complaints go nowhere. Who's the CEO, Board of Directors? Why can't they retain MDs?

I had an eye appointment scheduled for Saturday morning. The building was locked, there were no lights on inside, and no visible people inside. There were multiple other customers waiting outside of the building for various appointments who were also unable to access the building. There was no answer to repeated phone calls. I waited for 30 min beyond my appointment time before leaving empty handed. I will not be returning.

Great place and amazing staff

It's a good clinic......but it has terribly long wait times when you call the adult clinic to book an appointment.