This was by far the worst place I've been. Case Management didn't speak to me at all and I was there for 7 days. Medical got me sick the day I got in there and the food is absolutely horrible always cold not fresh. They didn't even try to have me get further treatment just sent me home. Also I live 1 hour and 10 minutes away i went in with $120 and they didn't even give it back to me. I called them and Kevin from admissions said I had to drive all the way there to get it , I told them it was their unprofessionalism not giving it to me asked to send it and he hung up on me then blocked my number. Unbelievable

I was a patient at Charles River Recovery Center in Weston, MA, and my experience there was deeply disturbing. During just five days at this facility, I witnessed multiple situations that made it clear how unsafe, unprofessional, and poorly managed this place is. One incident involved a homeless woman who was open about struggling with cravings and wanting to leave to use. Instead of providing compassion or support, the staff kicked her out onto the street over a trivial issue — another client briefly entered her room to borrow shampoo. There was no warning, no conversation, and no chance for her to explain. She was discharged immediately based on hearsay. That same night, she overdosed. Thankfully, she survived — but this never should have happened. The very next day, a male patient who had been preparing for his intensive outpatient program was also kicked out after admitting he had half a drink the night before. He was honest about it and blew zeros on a breathalyzer, yet they still made him leave. To make matters worse, they refused to let him drive his own car home, forcing him to pay $138 for an Uber ride — and they never apologized or offered reimbursement. This facility operates without compassion, accountability, or proper clinical judgment. They are discharging vulnerable people without cause, putting lives in danger, and showing zero regard for recovery or patient safety. I have been to over 30 treatment centers, and this was by far the most unprofessional and unsafe one I’ve ever encountered. If you or your loved one are seeking help, please go anywhere else. This place is a beautiful facility but please do not be fooled by bedrooms with tvs and decent food. This facility needs serious oversight before more people are hurt or killed. They are truly evil and have shorn zero remorse and will continue to destroy the lives of many indigent, vulnerable human beings at their lowest that are only trying to seek help and better themselves. Shame on you Charles River Recovery. If it seems too good to be true, it probably is.

Saved my life just over a year ago. Forever grateful to the staff for treating me like a human being and for finally getting me to BELIEVE in myself, my worth and my recovery. Being home this time of year is great, but where I lived a year ago is never far from my mind or my heart..all the LOVE!

Charles River is a great facility. It's staff is very attentive to your needs and work with you. Mike is a great barber btw! Matt and Nate are great case workers. Andrea, Kyle, Andrew, Jason, Sabrina, Dyllan, Deb, Jaime, Angie etc are all a great help. Thank you Charles River for everything.

Great staff and kind and I have improved overall mentally and it has helped me so much in my recovery journey If I ever find myself needing help again then I will decently come back

The best program I’ve ever been to, by far. The staff is amazing, from the nurses to the counselors, to the recovery support specialists. They helped me get my life back, and made sure I had after care set up for after discharge. Medical care, groups, and individual therapy sessions were all absolutely top notch; I left a completely different person after 28 days. Staff ensures wonderful care and that everyone is as comfortable as possible. They got me off methadone with a Bernese taper and got me my Sublocade injection before leaving. All staff is absolutely wonderful and caring and empathetic, but especially my therapist Noor, recovery counselor Angie, the program director Tess, nurses Lori, Kiera, Amy, Karla, Nykki, and Camila, case managers Nate and Kayla, and all the recovery support specialists, especially Geoff, Sabrina, Kyle, Andrea, Coco, Max, Erik, Kyle, Tony, and Andrew. Truly a transformative program thanks to the staff. Thank you for helping me to get my life back, while ensuring I was comfortable, and had everything I needed and was able to get everything done that I needed to. Would absolutely recommend to anyone in need of treatment any day of the week. Thank you for everything, Jon V

The staff is amazing and very helpful, I'm greatfull I was able to start my recovery at this facility. Would recommend to anyone struggling with addiction problems

Charles River is a great place for those seeking to transform there lives. They offer the full cycle of recovery, from detox to CSS, followed by outpatient services to help maintain sobriety. Their staff is very caring and competent. Each patient has a care team that help with maintaining sobriety and help arrange everything, from further treatment, housing, to helping navigate the court system should the patient require. I've recovered here myself, and also recommend to friends that need help.