Arrow Passage Recovery

721 Lincoln Way E, Massillon, OH 44646

(185)

Languages

English

Founded In

2016

Occupancy

31-50 beds

Levels of Care

Detox, Residential Rehab, Day Treatment, Intensive Outpatient Program, Outpatient, Co-Occurring Mental Health

Arrow Passage Recovery is a treatment center for addiction and any associated mental health concerns located on an 8-acre estate, ideally located with plenty of open space for reflection and focus. They offer a full suite of treatment options, ranging from detox, residential, partial hospitalization, intensive outpatient, and aftercare. Their controlled environment allows for healing—with 24 hour medical and emotional support available as needed. With both gender-specific and co-ed treatment options, clients can customize their healing. Design the Ideal Treatment Experience Every person’s path to recovery is deserving of personalized attention. The programs at Arrow Passage Recovery allow clients to progress at their own pace, from stabilization and structure to flexibility and independence. Their approach also integrates family support, education, and therapy to strengthen clients’ support networks. Whether clients are interested in 12-step-based care, faith-based care, or medication-assisted treatment, they can create their own recovery plan with the help of experts who guide them toward a life of fulfillment and purpose. Feel Supported in Every Detail of the Stay The journey to healing can begin in Arrow’s beautifully decorated, upscale, home-like setting. From the moment clients arrive, they feel at ease at the center, complete with spacious common areas and serene outdoor grounds perfect for relaxation. To support client recovery, they offer high-quality, nutritious meals prepared fresh daily, with lunch and dinner served 7 days a week. Every detail is crafted to help clients focus on what matters most. Don’t Ignore Aftercare Because the journey to sobriety is just beginning when clients transition to life back home, Arrow provides aftercare services to help clients feel supported every step of the way. The team connects clients with Alcoholics Anonymous and Narcotics Anonymous meetings so that they stay on track post-treatment. They also make sure to keep in touch so that clients feel less alone.

What People Say

4.6

185

David L.

4 days ago

If you love your family DO NOT LET THEM CHECK INTO ARROW PASSAGE. I have dealt with thousands of companies over the years and this is by far the worst. There employees lack integrity and character. Below is my experience. Please go somewhere else for treatment. Arrow Passage seemed to be more of a social club and insurance fraud than a rehab facility. My insurance was billed approximately $300,000 dollars. I would expect much better treatment. My wife Emily was checked into Arrow Passage for 97 days for Alcoholism and an eating disorder. She then was IOP. My experience with Arrow Passage was horrible. Horrible communication with family. Billed for at least one day she was not there. Emily's counselor Heidi Zurbuch lied to me numerous times. I had only two counseling sessions in person with Emily and was interrupted three times in the second session by the director of operations Emmanual Turner and another counselor (to get a vacuum cleaner, to return it, and then another time). Very unprofessional. On the Arrow Passage’s website it states that “you and your family will receive the customized support you’d expect from a luxurious destination facility – right in your backyard.” The owner Donte Stewart stated to me that it was not a luxurious place, and I did not receive any customized support. This was false advertising on their website that influenced going to this facility. Emily stated that at the residential facility where they slept that an employee showed up drunk and there was a loud altercation between staff, and that employee was fired. An employee Tim Yoder (van driver/phone monitor) was flirting with my wife at the facility and grooming her. Later after she got out of the facility, they stayed in contact with each other and met at AA meeting and they fooled around in church parking lots throughout the county. I HOPE YOU HEARD THAT RIGHT, AN ARROW PASSAGE EMPLOYEE WHO WAS SUPPOSED TO BE PART OF HER TREATMENT WAS COMMITTING ADULTERY WITH A MARRIED WOMAN IN CHURCH PARKING LOTS THROUGHOUT THE COUNTY AS SHE WAS STILL AN ACTIVE CLIENT. Very unprofessional. Yoder was a drug addict/alcoholic in recovery. This person they hired to be around people with addiction and mental issues. He was fired by Arrow for his actions. I can go on and on with the unprofessionalism of ALL staff and owner Donte S. of Arrow Passage. It took over two months to get an itemized bill after repeatedly requesting it. My main safety concern of Arrow Passage is them hiring such low-quality people that interact with clients that have mental issues, addiction issues, and more. I feel that the staff at Arrow Passage acted as predators to a very vulnerable and ill person seeking professional treatment. Since this incident Emily and I are divorced, and I have full custody of our three children with Emily having supervised visitation. I have complained to the owner Donte Stewart numerous times. Emily does have blame for what occurred, but not for their unprofessionalism and she was the one seeking help for numerous issues. I was told numerous times that Emily was the best patient they ever had. If this is the results of the best patient, I would hate to see the results of a typical patient. Respectfully, David L.

Michael Harrell

8 days ago

Bree's the best counselor ever,10 Tues down... It was a pleasure knowing her, and she the best...

Clavious Kennedy

1 month ago

This place really change my whole perspective on my life! The clinical staff is absolutely amazing. They care about you and will assist you every step of the way!

Linda Stallard

I want to thank Cris and the team for helping us. I initially found Arrow Passage recovery online and spoke with Cris in May 2025. She has an amazing voice and her calmness and thoughtfulness helped me as a parent Arrow Passage. In October 2025, our son made the decision to get help through Arrow Passage. Brianna in the team have been helpful in teaching him tools and encouraging him. We are excited for our son’s future. I just wanted to say thank you Linda

LaToya Young

I am so grateful for the help that I am currently receiving from APR! I have been asking for help with my alcohol consumption for a while as well as counseling with people who get where I am coming from. An ear to listen and not judge, encouragement and not fault, helpful/Healing conversations. Thank you

Tyler Rucker

My stay at arrow passages was amazing they helped me with everything and they really care about you especially my counselor sam is absolutely amazing I thank everyone at arrow passages

Amy Fallis

I planned to stay at APR for 30 days but ended up staying 60 days. I love my counselor Sam and really appreciated all the counselors and staff! The program was exactly what I needed to help my with my addictions. There are opportunities to attend outside NA and AA meetings, go to the gym, and attend church. I particularly enjoyed the volunteer opportunities! The other people in the program were warm and welcoming and the program is designed to meet your needs in recovery. I highly recommend APR for treatment!

Kelly Robb

The staff was amazing and truly cared. It was a really great experience.