HealthQwest Buford

Update on review: we have these new secure flags now that the staff cannot remove & it is so frustrating because we come in before work & most of the time have 15 minutes or so to spare. We are having to wait 30 minutes or so just to have these SECURE flags removed. Its ridiculous. I have been going here for a year now & I have just passed a year clean after an overdose/relapse. These people actually care about you! Highly recommend. “Healthquest cannot be beat”!

Im currently a client on methadone that has moved from Ca. to Ga. It was spur of the moment with no time to make arrangements. I spoke with ERIC on Healthqwests csr dept based on New Jersey. Fyi. Ive been in tech supt, customer service, Quality Assurance & M.I.S. For over 30 yrs Ive worn a headset and have been helping customers. Ive ALWAYS gone above and beyond to help, which is why I can say that ERIC assessed my dilemma for what it was and did his best to move Heaven and earth for me to get me the help i needed 2 days ago. He had an entire queue to help and he took my case as personal as was needed to help me. Moving here I have to change my Medicaid to Ga. which is NOT ez or quick. And I, having heart disease and 5 stents in my heart from 2 heart attacks. Short version of of i didn't get help and go into withdrawl the strain on my heart would no doubt KILL me. The man devoted most of his day trying to get my situation straightened out. Im detailing this because I want you to know this was the BEST service ive ever received in my 60 plus years on this planet, and it happened when my literal life was on the line. Healthqwest cant be beat if you want genuine effort with your help. The prices are competitive but you can't go wrong using them. Ill answer any question or comment too. The medication I take is no joke. I take it for a broken back I got when I was year ended on my motorcycle at a red light. I take it for Pain mgmt. Its a serious subject and serious things happen with it....and more without it. Id be crippled, so you can see the magnitude of my plight. Eric knew and did everything he could. I cant say enough for them. Chris OBrien

If you’re looking for an answer. Do not hesitate to visit this facility. Great staff , amazing people will help you get your life back.

So far it has been good I recently transferred in from another clinic they were very helpful the only thing I do not like is all medicaid recipients have to video call daily to take the dose in front of a nurse or else we are not covered by medicaid for that day. Which is a medicaid thing but thats the only difference from my last clinic

I'm so glad Crossroads in Suwanee closed down, otherwise I would never of found out about this place. Although Crossroads was only 9 mins from my house and this place is 10 mins, I went from paying $13/day at Crossroads to paying just $59.76 each month here because they have a lady that helps people sign up for insurance and I talked to her for only about 30 mins and she got me signed up for Ambetter which covers the methadone and any prescriptions I get at any pharmacy 100%, all you have to do is pay the $59 each month for the insurance. 10/24/23 Since I first started coming here it has only gotten better in my opinion, due to them adding there clinic to an app called “Engage", which lets you check in from your phone (as long as your paid in advance and within 100 ft. or so of the building, and what's even more helpful, is that you can check what the wait time is no matter where you are. Very useful if you'd rather wait at home until they are not as busy, instead of having to sit and wait there. I know it's not really that big of a deal, but it's something small that I really appreciate being able to make use of. 👍

Great place that truly seems to care about your sobriety.

Great place to go if you just want to dose and go on about your business, but if you’re looking for someone to really care about you as a patient I’d look elsewhere

The bathrooms are NEVER cleaned even told them how disgusting it was and they just sat there .