New Directions Treatment Services

They never call you back. I’ve been trying get appointment for 6 weeks….. left messages for staff…. No response.

I transferred here after 4 years clean at the same time as a neighbor did. We both had an intake appointment the same day. He got dosed that day, while I was told to wait 3 days before getting dosed. This is a medication I need daily. I had to go 3 days without medication because of their incompetence! If I used and OD during that time I am fairly certain my family could sue for medical malpractice due to their negligence in understanding their own doctor's schedule. Since then I have yet to receive my take homes back while my neighbor got all of his over a week ago. We both had the same amount of clean time, transferred the same time from the same place, yet I have either been discriminated against, or am suffering due to the lack of organization and competence. I cannot get a straight answer from anyone on their policies for transfers, I can only assume because no one knows what they are doing or it is not a thought out policy. But either way I would recommend you find another facility if possible! I hope to find another facility and transfer AWAY FROM THIS UNPROFESSIONAL, DISCRIMINATORY, "ORGANIZATION "

This place is horrible they don't care about anything but making money. If you want a Dr. That actually cares about you and your recovery that has credentials, experience and a passion for helping addicts go to Dr. Lee Radosh at tower health addiction medicine it's on 183 past St. Joe's hospital. Every single person there treats you with kindness and respect. They have many different options if you choose to go the MAT route and they take almost every insurance including medicaid medical assistance. Just because we are addicts doesn't mean we should be treated poorly when we are trying to get better and these people will treat you poorly!

This place disrespects you so bad.all the nurses except one always talks down to you. You can’t even take Benadryl if it shows up in your urine they act like it’s fentanyl. Very rude treats you like a junkie.

Very good staff great service place has helped me so much and saved my life new beginnings very grateful

If you follow the program rules you will be happy with the services given here. Those who neglect the rules and regulations are the ones who have negative things to say. The only negative is the revolving door of counselors

I would not be here with out their help. Every one from the top of staff to the guards show they care.

Terrible place. They listen to hear say and take your takeouts. DURING A PANDEMIC!!!! what a shame!!!