Reign Residential Treatment Center

Very disappointed with this facility due to poor communication and lack of transparency. My husband initially contacted Reign Residential Mental Health Treatment and spoke with Morgan, who told him that Blue Cross insurance was in-network. The list of insurance plans they “accept” on their website includes blue cross. However, at no point was the critical distinction explained between accepting insurance via out-of-network benefits versus being truly in-network. This distinction matters greatly, as out-of-network care can cost double compared to in-network services, depending on the insurance plan. After checking directly on the Blue Cross website, my husband called back to confirm and again spoke with Morgan. At that point, he was told that Blue Cross was not in-network. The issue here is not whether a facility is in-network or out-of-network — it is the lack of upfront transparency and clear communication. For a mental health treatment center, trust is foundational. When misleading or incomplete information is given before admission, that trust is eroded before care even begins. For these reasons, I am deeply disappointed and would urge this facility to be more transparent and clear with prospective clients from the start.

Reign changed my life. The staff are compassionate, professional, and genuinely care about their patients. The environment is peaceful, and the therapy programs really work. I left feeling stronger, more confident, and with real tools to manage my mental health. Highly recommend

I have two daughters who are patients here and this week one missed an appointment because her phone was acting up and the other one sat in the virtual room And they never attended her. They each where charged a 100 dollar missed appointment fee. Now they are both in crisis because they fell back on other payments. How is this helpful ? 100 $ is not a fee that’s a monthly payment!! These are young people surviving with school and work loads upon them. Where’s the compasión for patients?

My experience with reign started with Morgan, who was loving and understanding of my situation. I never felt pressured in making the decision to seek help. Actually, i felt motivated and safe. She checked in with me the entire time while on my drive down from Texas. Upon arriving i was greeted by the staff. They helped with my bags, i was given a tour and introduced to the clients. My intake was smooth and once again, i felt safe. I cannot stress that enough. I was allowed a safe call, tons of snacks and even toiletries. It’s a small community which i think is super beneficial for anyone seeking help. The groups were always tailored to our needs and everyone had a chance to share, even when they didn’t want to (Another part of the recovery process). Having a nurse there 24 hours helped so much. And the therapy sessions are actually that. My experience at reign was exactly what i needed. Full of love, support and things to motivate me for a better life. I’d recommend anyone seeking help to give them a call. You will be supported 100 %! Thank you reign!!

Very helpful and very safe the pool is cold but the staff and the team make sure your taken care of

My son is a patient right now there, but technically his not allowed to have his cell phone. I called the clinic a couple times, and Janifer said that she can't talk about my son, but she said that he is ok. Janifer explained to me that if I want to be involved in my son's treatment, he have to sign a document ( like a approval ). Some how my son got a clinic nurse (Jesus) cell phone,and called me asking me for my help, I spoke with him about the document ( and my son until I said, he never got to know about the document). My son said he wants to sign the document and I can get involved in his treatment. Today is it Wednesday, since my son's phone call, I didn't hear from him or the clinic, and I tried several times to call the clinic and no one answered the phone. How trustfull is the clinic that says if you want to be involved in your son's treatment, he have so sign a document for approval, and without the signed document, my son had a nurse's cell phone and called me. My son needs to get stronger with schedules, responsibilities and consistency about what is right or wrong. A nurse in the clinic let my son use a cell phone without the signed documents, so this is a lack of consistency. So how strong and good is it the treatment in this clinic, if the clinic say one thing and do another thing...

My experience at Reign Residential Mental Health Treatment was truly life-changing. The staff created a supportive and understanding environment that helped me feel safe and motivated to grow. All group sessions were focused, active, & meaningful. Morgan, one of the group facilitators, taught me valuable skills for my anxiety that I still use every day—she was incredibly knowledgeable and patient. She made sure my family were involved & worry less. Sasha, my therapist played a big role in my journey, helping me build my self-confidence and see my own potential. We still talk to this day. I’m genuinely grateful for everything this program and the amazing team has done. 10/10

Morgan is a great facilitator, she’s very kind, engaging with the peers, and is very intelligent depth and breaks down on the topics making it easy for us to understand.