SUN Behavioral Delaware

Very friendly techs and staff. Everyone's welcoming and cares despite the time you're here. Wanted to regonize Alee'a for her care and concern and kindness. Nurses are always taking care of their patients. Staff is very friendly and helpful. Set me up with a 30 day program after and helped me get off of methadone. Probably the best decision I have ever made was to go to a blocker that will keep me clean. The staff cares even for the short stay. You're worth it and it's worth it if you're truly ready and surrendered. You will get the access to the stepping stones and tools for your future. Thanks to all the staff and the techs for always talking to me and helping me with my brain and not wanting to get clean and the battle of reservations. The support there is amazing.

Worth it, staff were amazing and I couldn’t have done this without them honestly.

Sun is a great place to heal from mental health also they offer resources for substance abuse treatment if needed the staff there are fantastic.

The people here are very kind I was treated with respect and it was very humane if you've heard bad things.... Idk what those people are expecting these people are at your neck and call. I didnt feel judged and they offer many different services outside of hospital care. Highly recommend if you are struggling.

My daughter, who is 17 and experiencing a mental health crisis, was admitted to this facility for one week. Unfortunately, our experience was extremely disappointing. During her stay, she did not receive any one-on-one therapy or individualized attention, which is critical for someone in crisis. There were multiple issues with communication and follow-through. For example, we were informed that she would receive a drug screening on her first day, but it was never done. When we asked about it, we were told it could be done later, reflecting a lack of consistent communication. Information from staff was often contradictory from day to day, making it difficult to understand her treatment plan or what services were being provided. My daughter reported that she felt the experience was more like a “mini vacation from home” rather than receiving meaningful therapeutic support. After discharge, we received no guidance, follow-up, or support from the facility to help manage her ongoing needs. Overall, the program did not provide the help my daughter needed during her crisis, and I would not recommend this facility.

While AARON, ERIN, TIM, JOHN, KEISHA and DAVE all did wonderful jobs, for the most part this was a waste of time and money, and I cannot recommend it based on my experience. To say that the entire schedule is fraudulent would be a kindness. It’s an all out farce which states that Rec and gym time are Daily but are each given once every few days. It states that there are four groups daily. We were lucky to get two and None on the weekends. Outside time is only during smoke breaks or if a group leader decides to meet there and there are two phone breaks, not three. I asked a nurse if it was smoke break time, he replied, “the more you ask us, the longer we’re going to keep you waiting!” It was time for another fictitious evening group when I asked a nurse what we should be doing, she said, “you can do a puzzle!” However the tiny selection of puzzles with missing pieces, used up word-finds and games was pathetic. If you would like to do puzzles, watch TV and be woken up every 15 minutes all through the night with room checks then this is the place for you. If you would like to heal and get stronger, I would suggest finding an alternative. The food was hit or miss but better than jail food. The psychiatrists are not interested in finding the appropriate medication but rather sticking you with something to check a box. I overheard one of them tell a struggling patient that she “didn’t care about her son” and another shamed that same patient claiming that she was “treating this place like a 5-Star resort” (a homeless person wouldn’t mistake this for a 1-Star resort) and said she was “thought blocking the reality of inevitable prison time” and then minutes later smiled and said “I’m proud of you” when her supervisor was watching. You cannot reach the patient advocate by phone and everyone including IT knows it. It’s an insurance scam that is peppered with a few dedicated individuals who shined enough to make my visit worthwhile mostly as a learning experience. However, I would never intentionally return…I made the staff aware of my concerns on a daily basis as well as filling out a lengthy patient satisfaction survey. They are well aware of the situation and fail to correct it! I have a contact who was recently readmitted and it has changed for the worse!!!

This facility is awesome. The staff is very helpful. The food is better then any places I have been too. Glad to see familiar faces of the staff from previous visit

Staff is great! Nice and friendly! The food is not bad at all and plenty of smoke breaks. Best mental health facility I've been to!