The View

Updated review after change of management: I am so sorry to notice that after a change in management, things are not as great as they were before… a few months have passed and still there are some issues with the cleaning (finally, they have found a “contractor” to clean the carpet on the hallways) , the second elevator is consistently out of order since before Christmas (causing significant delays and discomfort) and each month there is an issue with the amount of rent… for now, it is 4 stars, hopefully they will fix these issues promptly and definitely! I’ll be happy to go back to 5 stars as before! Original review: 5 stars!!! I just moved in at TheView and I am so happy! The property is clean and well maintained, as well as the amenities. The apartment is nice and has everything that I need. The move in was smooth and the management is awesome! Definitely recommended! 👍🏻👍🏻

Ever since the new management, I would strongly not recommend The View Apartments in Koreatown. The biggest issue is the complete lack of professionalism from management. Communication is poor, concerns are brushed off, and follow-ups rarely happen unless you constantly push; even then concerns are still not addressed. The blame is either always pushed to previous management or yourself (tough luck answers). You can never find her. Like the other review said, what is the point of having a property management onsite or at all if they are never in the office or can hardly reach via email, which apparently is the only source of communication? Security is another major problem. There have been break-ins, stolen cars, vandalized vehicles from break ins and management’s response has been slow and dismissive, offering little reassurance or meaningful action to keep residents safe. On top of that, security hours are cut to no longer being 24 hours. So where does the budget cut money goes? Michelle's pockets? LOL To make things worse, the elevator has been broken since November. Months later, it’s still unresolved, which is unacceptable for a multi-story building. A 14 story building sharing one singular elevator is ridiculous. Management seems indifferent to how this affects tenants’ daily lives. Blaming it on the previous management is not professional, especially when it has been 3 months since 1 out 2 elevators broken isn't fixed. Instead of fixing all these problems, there is a new vending machine in the lobby. There goes some of the security budget cuts. Not to even mention, BBQ grill is broken, pool isn't cleaned regularly. Between the safety concerns, long-term maintenance failures, and unprofessional management, this building does not justify the rent or the stress. Save yourself the headache and look elsewhere. Previous management, Janey and Kaay were the best. Michelle is useless.

The WORST management company ever. The team onsite is even worse. This management Concord recently took over and living experience has been hell here. As soon as they took over building started having issues and instead of being professional about it and addressing the issues, they decide to send out an email to all residents blaming the previous management. Thing I noticed about Michelle(manager) and Chuy is that they never apologize instead they always blame others. As management that is very unprofessional and hope Concord knows their team is making their company look bad. Seeing how both of them handle things just makes you want to move out of here. Another thing to point out is this place has security for decorations. You see security patrolling once in awhile but they are on their phones.. not sure if they are patrolling or taking a walk.. useless. Talking about security this place recently had a parking lot theft and after hearing how the management handled the situation, you might want to think twice about moving into this place if safety is your top priority because clearly safety is not the managements priority it seems. Annnd guess what? Management blamed security team for the incident lol The fact that residents were notified of this incident after 3 weeks also tells you this management lacks keeping this place safe or keeping us up to date with any safety concerns. And the elevator.. i don’t even remember when the last time all elevator worked it’s been so long. We’ve been stuck with one elevator and no exaggeration on a bad day i’ve waited over 10min for the elevator. And yet here we are the management is once again blaming the vendors for the delay of the repair. So yea thats what residents been dealing with for the past couple months. Starting to really miss previous management and manager.

any review giving this place 5 stars in 2026 is a fake review, i assure you no one living in this building is happy after new management took over. one elevator works for the hundreds of people who live in this building, imagine waiting 20 minutes for the elevator to go pick up food downstairs.

Absolutely love this community! Had a really great experience touring with the team - very welcoming, professional, and knowledgeable about the building and nearby neighborhood

absolutely enjoy living here! the manager and front desk security are super nice, welcoming, and helpful

Recently moved in and the apartment and amenities are nice! There is only one elevator in service which made moving in a bit hectic. Everyone has been helpful and friendly and the apartment has a great view!

I have lived in this building for two years and had a very positive experience under the previous management, who were honestly amazing and made this place feel more like a community. Since Concord took over and Michelle became the property manager, the quality of management has plummeted. Michelle is never available, the office is rarely open (sometimes she will be hiding in there with all curtains closed but will ignore any attempts to communicate with her), emails often go unanswered, and many of my neighbors have said similar issues have effected them as well. She also has said she does not have a direct phone line. Email communication that only gets answered if she feels like it, is not a productive way to manage a property, if that is the case why do we even have a property manager on site? One of the elevators has been out of service since November, with no clear updates provided to residents. She sent one email about a month after it was broken but majority of us still have no clue what is going on with it, as techs have randomly come out and "done work" but even the emails she does send are ambiguous and don't really have any clarity to them. Things like "work is starting" or "working is happening" but no clear follow up on where things stand or if there is any update on when it will be fixed. Security staff who have been here for years are no longer here, and despite sending an email saying no changes to security have occurred the staff are gone, the hours are reduced (where is the security that was always here from 5-8am?) and even worse is that since these changes, there have been multiple break-ins, package thefts and vehicle thefts, which were not previously an issue. Removing well known security with new security puts both the residents and the security at a disadvantage to prevent thefts from happening. There have also been instances of vendors or technicians (honestly not even sure) arriving at my unit without prior notice or an active maintenance request, which is concerning and frankly flat out illegal. I honestly can't decipher if the issue is Concord or Michelle, I have heard her discussing with other staff about putting notices on tenants doors for evictions and laughing about them being poor, many residents have mentioned that she has said derogatory things about them, and she flat out refuses to provide her managers information and has told residents that her management is aware of the ongoing issues and supports her fully. If this is how Concord supports their managers, I don't want to ever live in a Concord managed building again. I doubt my single review will change anything but I do hope that anyone considering moving here reconsiders it.