The Vines Hospital

Would not recommend at all when I was there they drug tested me 3 different times and the nurses were rude and my dad read a review that people get raped and when I was there 2 adults were fighting

0/10 would not recomend. sadly, i had no choice in going. they are horrible with communicating or updating you on your release and it felt like i barely got help. didnt get to vent or talk to any doctors for most of the visit. i still feel the same but thats no surprise as mental hospitals are useless and never help anyone

I went here and went to a sober program from here and when I went to the silver program, I tested positive for fentanyl because the vines gave me risperidone with either fentanyl in it or risperidone that gave a fentanyl test a false positive either way the staff is inconsistent The showers are not cleaned great and the programming is not conducive to better you a better you is the camaraderie of the people around you going through the same misery that you are the only good thing is the food. There are some great fantastic staff members, but there are also some who are not so great

Not pleased with many things. Some of the staff were rude. Didn't like the insane times for visiting hours. My husband was there for a week, I only heard from a doctor briefly one time. No other idea what treatment was given. Got a brief call about discharge instructions. I was handed a manila envelope with instructions. It said his prescriptions were emailed to our pharmacy. They weren't. The papers said I was there during the discharge instructions. I wasn't, but I sure would have been if given a chance.

The worst

My sister was Baker Acted to The Vines. Poor communication with family and staffing complaints from her while she was there. The phone on her floor was broken and she had to use the one at the nurses station. She was released after 5 days showing little to no improvement in her condition. No notice was given to family that she was being released. A business does not have to take care of customers that are forced to be there.

I git punched on the eye there, by another patient. I was standing in line in the cafeteria l, and he was standing in front of me and he just turned around and punched me. I was sent to a real hospital where had a cat scan over my eye, then sent back to The Vines. They refused to call the police, and was back in the Cafeteria the next morning. The guy who punched me was out of his room the next morning. You are not physically safe there. Most of the techs are on their cell phones, all the time. In the TV room, cafeteria, everywhere. Find better care.

I rate this a 3 out 5 because of the support that was given as well as the lack of support. I was here as an adolescent a few months ago. This should be near to last resort in my opinion. The staff here are nice, they will hear you out and give you a voice. But thats coming from someone who is typically considered "well behaved." As well there is some who treat you as if your prison inmate...this is a mental health facility not a juvenile correction place. One of their rules is "no staff splitting" even though they do that themselves. I had a hard time getting my stuff from property when i needed it in the morning time due to lady problems. I asked help many times yet was denied. And I am not saying that I was completely denied but I was unable to receive what I needed until 5pm, and I told them along the lines of "it shouldn't have to take emotion to get something done, I understand you guys have a list of things that need to get done, but I am a mental health patient, if I express myself that I'm not comfortable then that means its a problem." Earlier that day we went to the gym and because I was uncomfortable and denied I was extremely upset. They started trying to call down to property when this emotion was expressed and ignore the words that I was saying. I should have wrote direct reviews on the staff there, because its a selected few, and even that selected few still had positive change in behavior afterwards which I appreciated a lot. Once the staff learned me as a person it was easier to talk to them and to communicate. The food was honestly not that bad, it isn't horrible its just barely seasoned but they do have lots of salt & pepper packets. They do this because of the patients who have high blood pressure or at least cant eat too much sodium (I'm not a doctor I dont know 😅). The guy for the food who served us was phenomenal! Good personality, respectful, awesome, caring and understanding. The nurses are good, one really lacked professionalism, stated out loud his own concerns, I get it, its not an easy unit to maintain, but we are just kids. Night shift was phenomenal!! Except, this one lady only reason I say that is because she didn't have a grip on the kids. Gave everyone way too much freedom then what we were allowed to, she barely respected herself and I say that because she said "respect others and I guess respect me" or at least along the lines. This one other night shift lady was awesome! Between her and this other one they treated us with respect as growing young adults, because she respected herself and us. Little heads up for the discharge lady, she doesnt care. She was "professional" to an extent. She attempted to relate but also told me "your going to have a hard time in life." ALL BECAUSE I SAID "I think you want me to agree with you." Once again, was a MENTAL HEALTH PATIENT.