White Deer Run Lehigh

I had called ahead before I checked in to make sure I was going to be able to take certain prescriptions of mine. I was told I was able to but in the 4th day there they immediately discharged me. I had no warning or anything before they had my discharge papers to sign. Also the rooms all have bed bugs which they knew about but didn’t say anything to me until I was all Bit up and actually caught one to prove it to them. I need help in life and all this place did was set me back another week and I’m back in the same spot now trying to find help again. I can’t explain how frustrating this was and I would never recommend anyone go there for help.

Understaffed . Bug infested. And they will leave you for dead if you ama and not help even if your under a risk of other peers fighting you . Some staff are good some aren't they don’t inform you of their policies just hand you a pamphlet no one reads and should or your rights . They have no real on grounds security guards and commit negligence and medical malpractice this is not to slander them they just need to fix what is clearly broken. They dont give enough one on one counseling they violate hippa laws and they're flawed curriculum wise it's groups all day 1 staff and majority of peer to peer pressure groups that become a circus or mentally exhausting. I recommend a different rehab till they fix this one . Another thing your belongings are stored in outside sheds raccoons get into and aren't temperature controlled a shed is all it is . The detergent used gives rashes clients take care of chores their maintenance guy does bad work and food is brought in through the same way trash gets taken out of . The drop ceiling covers black mold and cooks aren't qualified as fda would suggest food can be served properly or in improper temperatures also the 2000 caloric intake isn't met fully they feed not meats well poultry in the morning . If they fix the flaws it wouldn't be as bad and staff uses vulgar language which is bad in professional positions. Don't sign consents if you go there know your rights and handle your own communication and they say 2 calls a week no it's one if your lucky enough to be called off the list families aren't included as the brochure states my stay was horrifying I walked 2x and through woods at that seen foxes and all they couldn't even consider calling my emergency contacts charged my insurance 2x and I only stood there about 11 to 12 days or so plus I went ama 2x Acadia needs to be notified seriously. I was also sexually harassed and exposed to illicit drugs . However im chasing my recovery and sobriety I didn't allow myself to be downed though I felt mentally tortured and so insulted never again that made me more vigilant towards sobriety. If you want to scare someone out of addiction this is the place . However i would like to say thank you to most stuff even Carmen the cleaning lady and Margie they treated me nice and Inga the director was very respectful I wont mention those who wronged me though . I guess my timing was bad maybe or my concerns weren't taken serious hopefully others can get what they need from the program oh and thanks to the 2 John's p and r they were good Shawna Abby Ms Conchetta Ms V thank you for the kindness I'll keep ya in my mind and heart Ms Inga I still have the survey to submit please give me time I was going to report this facility but I cant because even with the flaws im in it for recovery and couldn't do that to others who this program could save unfortunately I wasn't one im serious about my recovery though I just know what I need and am way knowledgeable in these fields. Please don't take this rating as offensive I'll reconnect it to what I feel necessary again thank you and sorry for the inconvenience I may have caused.

You sincerely could not pay me to go to this place again. Buckle in, this is a long review, but heed my warnings. —They refuse subutex until you’ve been there for 48 hours. They spoke to me as if I was stupid. Was told they’ve “actually had people still go into precip even after 48 hours, would you rather have a seizure and die because we gave it to you too early?” (Um…? Since when would that happen…??) —When I picked up my belongings, they claimed that they couldn’t find any of my medication I had brought with me, that it was not written on my belongings list, and eventually straight up said I was mistaken and I didn’t come with any medication. When I opened up my bag of belongings, my 2 medications were in one of their company branded bags that looks like a pharmacy bag sitting right on top of all of my stuff. How are you a REHAB but lose track of medication! —There was one single occupancy bathroom in the detox quarters and none in the individual rooms so god forbid you got sick. —It may sound ridiculous to worry about this but there are no tv’s at all in the bedrooms (and obviously you have no access to your cellphone) which would help you to keep your mind off of being severely ill so every minute genuinely feels like a lifetime. I just looked and there are several brand new 32 inch tv’s for $70 online so you can’t tell me that they can’t afford that. Not even books are technically allowed that aren’t recovery focused. Politics book? Passion/interest/hobby book? Nope. —Within my first 2 hours there, the one nurse started a fight and started yelling and cursing at their coworker right in front of me. —When I wanted to AMA, they said they would not allow me to use their landline to contact someone for me to be picked up, nor would they allow me to use their WiFi once I got my cellphone back, since I had no service and knew my phone was at 5% with no charger on top of it. This place is in the middle of nowhere and it feels to me like they only have those policies to attempt to discourage you from leaving and from them losing out on your insurance money. Seems infinitely more dangerous than “helpful” to refuse this courtesy. Was told in a snarky tone “well that’s something to think about if you plan on leaving, isn’t it?” when I brought this up. They told me it was my disease speaking, the fact that I wanted to “run away” from facing my problems which is not true at all. I completed another detox and 30 day program no problem at all when I went somewhere that wasn’t awful like this place was. Suffering through detox does not magically mean you will be more likely to stay sober. —I’m a size medium pants and the only pants they had to give me to switch into until they went through my stuff and gave to me several hours later, had to of been at least a size 2XL. I likely could have fit an entire other body my same size into the empty space left after pulling the waist band strings as tightly as possible. No brief, basic apology was even attempted regarding this. —Groups go from roughly 8am to 9pm and you are required to attend each and every one. —The rules state that you are not allowed to to “comfort or offer a tissue” to someone in group who may be starting to break down because it’ll “interrupt their process” —You share your detox room with someone else so again, god forbid you or the other person is violently ill or restless like it’s assumed you will be while detoxing. —The beds were essentially prison cots. —No ability to roam around or smoke a cigarette between 10:30pm and 6:45 am when you’re restless. —You have a choice of like 5 items for breakfast but aren’t allowed both hot food and cereal because god forbid. You’d think this place doesn’t get highly subsidized by the state with how stingy they are about everything there. It was just a horrible experience. I’d highly recommend just going to a hospital for detox and then only going here afterwards if you need a program. I would straight up not trust this facility with your detox.

Not a place for a nuerodivergent person of any kind. Staff ignored pleas of worsening mental health and to get anything done case wise had to speak to various people of unknown positions because the left hand was unaware of the right. Came clean about disordered eating but was brushed off while they also claim to be "dual diagnosis". Was ostracized from the community regarding hygiene concerns but staff ignored pleas to use the washing machine and dryer. They have clothing donations but apparently no access to them. This makes attempts at staying clean in that sense untenable. Some staff were very kind but often you get treated as paperwork instead of human. Staff would use preferred names like the wind changes directions. I was misgenedered so often I just gave up bringing it up. They're training on sexuality and gender identity is so old they list "transgender" as a sexuality instead of a a way a person experiences their gender identity. My dead name was outed in front of other clients who knew me entirely from my preferred name. Staff knew of the interpersonal conflicts but allowed the community to police itself. Another commenter had said that the clients run the show whish is quite true. Do not attend this facility if you are nuero or gender diverse. No protections nor considerations will be given to you as a protected class. Come here. Get clean, leave. All you are dollar signs to them.

I only just got done with the intake phone call with Crystal, and I already feel like things are going to be better. If even half of the staff members at the facility I go to are as kind, professional and understanding as she was then I know that this will be a great experience

Disappointed to say the least dropped a family member there 445pm and by 930am the next day checked out. Witnessed clients cheeking meds and passing them off to other clients, nursing staff witnessed as well and still gave the client more meds. Staff then called to tell me that my family checked out and they were very rude. When I tried to make said staff member aware she made all kinds of excuses and very rude. My family member was treated very rudely as well. I actually feel like maybe things should be looked into by the state. I would not recommend this facility. If I could give zero stars I would. To further this review another client witnessed these same actions for 3 weeks. Finally opened up in group and they laughed at this guy.

When I came here to detox, the first night I stayed there I woke up in the middle of the night full of bites from BED BUGS. I had to move out the room and they didn’t have a room for me until my last day there. The comfort meds helped me a lot, you can’t bring vapes but you can bring cigarettes which was very unfortunate for me since I smoke vape and not cigarettes. I would’ve sued but when you go in, you have to sign a paper stating you can’t sue them for whatever reason if anything happens (I’m not too sure on this but this is what I was told when I signed electronically and didn’t get a physical copy). Other than that some of the nurses were rude and some weren’t.

Avoid being institutionalized if you can help it. You will be trapped as the milk state insurance while assuring you it's all for your good. Not that seeking help isn't a good idea. Avoid this if you can. My experience was I committed voluntarily and was kept months too long in a facility that was a correctional overflow for plea bargains seeking lesser sentencing via 'rehab'