YSS of Story County

YSS in most insistences is a good Non-Profit Organization. But some of the departments/staff treat other parts of the departments/staff really bad. I give applause to those who do their job and focus on doing good. But to those who don't, shame on you. Do better. -ARFC

YSS used to be an amazing organization that truly cared about the people it served, but it’s gone downhill fast over the past decade. Leadership has completely lost touch — cutting important programs and laying off the staff who actually cared about making a difference. The good people are gone, and what’s left feels hollow. It’s sad to see how much the agency has changed and how far it’s drifted from the values and purpose that once made YSS a trusted, respected place in the community.

Similar to another reviewer, I also found out five days before YSS closed its Psychiatric Medication Management services. I consider myself fortunate to have had an appointment before the first of July where I was able to find out directly from my Doctor, and not over a vague email. Thankfully also I'm not currently on any medications like lithium, and my doctor was able to send out 4 months of prescriptions.. people taking Psychiatric Medications are very vulnerable people, and to take an important service away from us without adequate time for us (OR THE DOCTORS) to prepare at all is extremely unethical to say the very least. I've also had a lot of trouble getting a hold of anyone for the last three or so years with phone calls. My doctor, Brittany Sherwood, has always been great, and I hope I can continue to see her somewhere else, somewhere better.

I was told I had 5 days to find another psychiatric provider because they were canceling all of my appointments. All providers around the area have at least a 6 week waiting period! It gave me less than a week to call around to figure out how I'm going to have enough refills for highly necessary psychiatric medication! I'm on these for a reason!!

terrible organization. no one picks up the phone. all of my appointments were just canceled and now i'm not able to get my meds that i need. this should be illegal.

Is part of your rehabilitation constantly feeding these teens burnt food?? So sad they can't even have proper nutrition while they are working on their mental health!

Never would I recommend this program to anyone. After the damage inflicted by your staff, it has taken 30 years to trust another therapist to actually treat the problem, not the symptom.

Very respectful people who you ever meet especially for our kids. I am a mentor for YSS and I am glad to help our kids and to make a difference!!