Community and Family Resources, Rockwell City

So grateful for the amazing opportunity too be a part of such a wonderful program. When I arrived at C. F. R I was broken in every way possible. The staff were amazing. From the terrific skilled techs. Carly, Lourin, Kayla, Belinda too my amazing counselors. Danielle, Megan, Rannette. The whole nursing dept. The very funny work out coach "Q" too my amazing therapist I plan on holding on forever Rhiannon and Rose my Psych. The food was so much better then jail. Everyone who worked with me were funny and kind a very compassionate right down too Omaha. Thank you all and God bless Nicky

The receptionist is extremely rude. I'm not a patient but I have a family member who is. I would be on something to if I had to deal with this kind of treatment. Unprofessional and in need of training on how to treat people.

Takes 3+ hours just to get an evaluation done and workers don’t help AT ALL, just sat there and make you figure it out yourself. Watched a guy clearly In need of help with computer issues for an hour while he asked for help and they didn’t assist, until someone else from the back came out finally. They don’t communicate any process of anything. Just go in blind. Truly lazy people working here. Truly a shame when it’s obviously to help people.

You are better off going to an ER, then doing a Librium taper with loved ones at home. Hulu isnt going to help anyone get sober and an Ativan ever so often. There are better ways.

Horrible Food and clinic Hygiene. It's a disgusting Place to go 🤢 I went for alcohol detox. They made me request my own meds and were on their phone playing games more than dealing with us sick and dieing addicts. I went willing to try to get help no legal stuff. Yet still got talked down to by nurse ratchets. Food should be illegal to serve of that low quality. Wouldn't feed it to my dog. Stay away from Fort Dodge CFR it's a garage dump💯

I left CFR in fort dodge feeling traumatized. I was court ordered by my family who was worried about my addiction and had to spend three weeks in a hospital prior to arriving to CFR which I eventually agreed to do in order to get my life back on track. My doctor asked me what my standards and expectations were out of treatment and I regrettably told him “whatever place can get me in and out the fastest”. If I could go back I would’ve actually put together a list and thought it through. However, I had no standards, which landed me at CFR. Plenty of beds available, actually, most of the money I spent there was just myself and 3-5 other women. A few of which were absolute bullies. At all times, at least one of the girls were actively making fun of a specific easy target. Not once did staff try to put a stop to this. I don’t know why. Staff- When you walk in youll likely walk in during the middle of a class because classes go all day long. Like 6am to 830pm you are listening to one of the staff members reading straight from a book or you’re having the same conversation on repeat. Anyway, when you walk in and class is going on, do not expect to be welcomed or introduced. Expect staff to go on like you don’t exist. First they have to strip in the bathroom and shake your bra and make sure you don’t have electronics or vapes on you. After I showered, they put me in a 3xl shirt and pants. I’m a size small. The clothes had to be held and tied by me until they finally gave me my clothes back. I met everyone for the first time with wet hair, oversized hospital clothes, no shoes and had to walk into the middle of a group discussion like that. Again, no one asked my name, introduced me or acknowledged me. I can’t remember the staff members name but she was the one with the overdone lip injections and broken high heels. While some of the staff was enjoyable, I found that they would write reports after every interaction with clients and often times things were taken out of context. For instance, I once asked a general question of what happens when people leave and they’re court ordered out of pure curiously, and was later pulled into a counselors office to ask if I’m wanting yo leave and if I was thinking about running. And was told if I didn’t like CFR I could just leave and it wouldn’t hurt the lip injection lady’s feelings but that if I did do that I would just have to re start my 30 days. When I was already 3 weeks in. That made me feel like giving up. I felt like I had been putting in work and trying for absolutely nothing and like they didn’t want me there or have my best interest.

Staff are rude and corrupt

CFR ( Community and Family Resources ) is not a good program. From the dates 01/07/2021-01/29/2021. I resided here under a court order for program completion. The staff I would come to say are horrible, because of the way clients were treating each other. I had the audacity once to actually run nd when I refused to come back I slammed in the lobby by a police officer. My last in that program a girl continued to vulgarly call me names nd yell in my face in the facility recreation room. Nd so I handled it. Staff did nothing but call 911. Yes I got out of there but that place treated nb. Tbh. Under Rebecca S and Lisa B who wrote my discharge report. Director/Counselor.