Hygea Healthcare - Middle River

Since i wasnt givin proper meds when i left had to be started on a diff detox dose. I never saw a doctor while i was there. They dont offer the monthly injection is what would give people 30 days sober. Almost like you are set up for failure. Many patients said they were still hungry at the end of the night. 40 people will be lined up for a tiny snack. Wasnt a very clean place.

Pretty cool place! Staff is very considerate. President is very involved and so is the program director. People are very nice and caring. The food is really good

I was just at hygea and it honestly saved my life. The people I met left such an impact on my life, and heart. Jordan and Rod for being visible. Mr. Brian, Mr. Reg, Kamora, Jae, all the amazing nurses I met. All the other techs that do the real dirty work 😂 I was there a short time but I was given a 100 percent mind, body, and soul recovery. Special shout out to the counselors. Angela thank you, thank you for introducing me to Father Martin. I'm all over the chalkboard talks 😂. Ms. Joyce for making me feel heard.And for her eye opening groups, and Bo for putting up with me. Kelly for the yoga for showing me a knew love, and grounding technique.I love you all I'll be back to speak in six months. Ms. Percy I owe you a special thank you. That talk with you when I first arrived was the beginning of my soul truly opening up! It was made even special by the clients I was with. Stephanie Becton

I had a good experience here, but I do want to share a few critiques that I think are very important to anyone considering detox. I was detoxing from fentanyl and cocaine, and spent almost 5 days in bed getting through the withdrawals. I felt like I received pretty good care, but really needed more attention from nursing than I was given. I didn't eat at all during that time, first of all because I was vomiting 24/7 and second because you have to go to the cafeteria to get a meal, which I was too weak to do. Even if I could have made it, their menu isn't designed for a sick person. None of the nursing staff offered me food, but I finally got a bagged lunch from one of the techs on the 4th day. I also wasn't drinking enough water because again, you had to get it yourself, and I was too weak. I ended up extremely dehydrated and they almost sent me to the hospital, but opted not to and gave me an injection of zofran and started helping me fill my water instead. Despite knowing I had used right before walking in, they offered me Suboxone on my first night there, which would have put me in horrible precipitated withdrawals if I hadn't known to say no. When I did start the Suboxone on night 4, they did an extremely slow taper onto it, I think it was 2mg twice a day, then 4mg twice a day, then 8mg, then began to taper me off of it when I finally started feeling better. I am now on suboxone and my dose is 12mg twice a day and 8mg once a day, to give you an idea of how under medicated I was. I wanted to be on medication management, and wasnt informed that they were tapering me off. I guess that's just their protocol or something, but it didn't make sense to me. I also had barely any participation in my discharge plan, my case manager always seemed too busy to meet with me and switched me to a new one who picked a place for me and had me do my intake over the phone during my smoke break. I wasn't even given a pamphlet about the program, and ended up leaving when I got there because they hadn't coordinated with Hygea on my medication and didn't have my Suboxone. I will say that some of the complaints I have were my own fault. I wasnt 100% on board with recovery at the time and really should have been more proactive about meeting with my case manager. However, I found it weird that they tried to blame me for not coming out of my room for 5 days, saying they had to rush my discharge process because of that...... it's a detox program. I was legitimately too sick to speak or walk and surely my case wasn't unique. My advice would be to make sure you are advocating for yourself, and you'll probably have a better experience than I did. I should also mention that I thought the facility was great, it was clean, comfortable, and the food was good, once you can eat it. All of the techs were wonderful, caring, and compassionate, as were most of the nursing staff. I felt like their shortcomings were because they werent as knowledgeable as they should have been and had to follow the programs rules, not because they didn't want to help. Boredom is your worst enemy when you're just getting clean, and you're going to feel a lot of it. Going to groups helps, but there are lots of hours of nothing to do. Just know what you're getting into, and if you're reading this because you need help like I did, I wish you the best of luck.

Edit: Make sure you kick your addiction, because they have a limit on how many times you can go back, even if they offer residential now. Definitely the best medicaid facility by far. Beautiful, clean setting. Comfortable beds. TVs in every room. Game room, library, and the chefs work really hard to make us happy. I'm ashamed to say that I have been twice so, visit number 1: Amazing. I was super shocked about how nice the place was and how nice the staff were. They all work very hard, running all over the place, to keep us happy. They CARE. I said that if it were a 28 day program, I would have stayed. visit number 2: Different. The staff was still great, and they were accepting of me being back and didn't make me feel ashamed. I was in a room next to an exit door at first and it was ALWAYS being opened and closed. I could hear it while going through withdrawls, over and over being opened and slammed. You can't close the door to your room until lights out so I couldn't avoid the noise. Showers weren't getting hot so they moved me to another room right outside the nurses' station. So loud! Everyone gathers out there for their meds, or the nurses are just talking and joking about their daily lives. It seemed to filter into my room. And, my room was visible from where patients waited for their meds, so they could see right into my bedspace. I was uncomfortable with that and a few of the patients who were there, so I asked to leave AMA. An act of congress to get out of there. I could tell my counselor and the PA and nurses just wanted the best for me, but after I had explained the reasons I wanted to leave after 5 days to 5 different people, I'm still waiting to go. I finally get everything I need and am ready to leave the facility when Patrick comes to me to ask yet again, why I want to leave. At this point I'm tired of explaining. I just said I wanted to go. I wasn't mean, I wasn't loud. I wasn't anything. I just sat there. Then he gets agressive, like somehow I'm a petulant teen. "Fine! Give her her things. Get her out of here." He didn't know I had them already, he didn't know who I was, he didn't know my story (he mixed me up with someone else or didn't bother before coming to shame me.) That was the first time in two stays I had met the man. Everything else about this facility is amazing, especially Richie! He works very hard. Anyway, I highly recommend. Best medicaid place I have ever been to.

My name is Todd and I had a wonderful experience at Hygea Middleriver. The staff was great, the food was awesome, you get snacks too lol, the environment was friendly and the building was the nicest I have seen from a Medicaid program in the Baltimore area. You can smoke and watch tv in your room. Wow is all I can say.

I just left Hygea for my first rehab ever and by far a great experience, if you’re looking to detox or stay for the full experience of residential stay I highly recommend Hygea. Shout out to Ms.Jaee, Mrs. T, Ms. Percy, Reggie, Bryan, Charles, Gordon, Marybell, Joe, Teresa and Rod! By far the best staff. Nick, Mrs. Joyce and Angela are great counselors! Shout out to Lamar for staying on top of my aftercare. Nursing staff a little unprofessional at times but they be tired so I understand. But I Would highly recommend this place if you’re looking to get clean. -Shawn G.

I came there beat and broken from my relapse. They welcomed me and always spoke with purpose ms t & the other gentleman that did my intake I can’t remember his name! They were such great people. The greatest place to detox; very clean rooms and what not. I hope all my suggestions in the box are in the works. I also did residential there for 30 days Joyce and Jodie and Joe Duncan and everyone did so much for me. I’ll miss everyone dearly. I spent Halloween and thanks giving there and I felt right at home.. well as much as I could considering it’s a hospital establishment. PATRICK is also a great man of integrity. I had some issues with a client and he took care of it and helped me every step of the way.. I’m so grateful for all the nurses like Ashley and.. I can’t remember her name the girl with long brown hair shorter GREAT NURSES. Doctors are very helpful and supportive. I just loved the experience. They helped me through my ups and downs and helped me every step I needed❤️❤️❤️❤️ JORDANA and julia.. I think the directed of admissions they all are excellent and really care. Teianna, Lauren, ashley, REGGIE AND JOE DID SO MUCH FOR ME I LOVEYOU GUYS SO MUCH!