Passages Ventura

This place helped me get off Xanax . I was on it for 11 years. I was able to do a 32 day taper using kolonopin here . It really wasn’t as bad as I thought it was gonna be , not easy but not as bad an experience as I had heard about. It kind of feels like a hotel and the experience feels like school , the staff is very nice and accommodating here .

Someone filmed/FaceTimed me undressing and all they did was switch rooms. If you want your loved one to be safe and no red tape protecting criminals, look elsewhere.

Passages changed my life. It is not easy - in fact it’s really, really hard. If you’re committed to doing it the right way - you are going to wind up dealing with a lot of painful issues and hurts - and all without your substance of choice to numb the pain. But - you will be supported every step of the way. The staff is WONDERFUL and so genuinely happy for the progress you make. The other clients become your closest friends and there is nothing you can say there that will shock anyone. There is zero judgment, just support and kindness and encouragement. Even post discharge they have weekly in person and online alumni groups which are fantastic and the facilitators of those groups genuinely care. Other than becoming a mom, Passages is the best thing that ever happened to me. I’m forever grateful.

This place is amazing. They have saved my life twice now. I’ve been to many facilities before and none of them can compare. From the quality of all the details like snacks, food, rooms, outdoor areas to the excellence of the staff and professionals that are committed to helping you. The level of care I have received there has given me a second, third chance at life. I would recommend to anyone to use this facility to better your life.

This is copy of an email I sent them after taking someone there: Hi XX, you are really good at your job! Passages Ventura looks nothing like the fantasy you tried to sell me. You said to me it looked like a Hilton. Even the cheapest of Hiltons looks like a Four Seasons compared to that place. It’s more like a psych ward combined with a Motel 6 and it smelled like it, too. The bedroom you kindly reduced to $5,000, looked like a closet with a window, nothing remotely like the pictures on the website.The staff is under qualified to even welcome people into the facility. My xxx wasn’t to meet with the doctor for a few days (why? I wondered) and in the meantime we were told they would be given benzos! (why? They are already addicted to enough stuff).They also explained that during detox they would had to walk to the nurses station to alert them if they needed something. That’s is so unrealistic, especially if you’re being paid to look after someone during a very trying process. You knew they were ready to go to treatment and you made us waste a whole day going all the way to Ventura under false pretenses. You guys should be sued for deceptive advertising and ineptitude. Hope one day you realize there are better ways to earn your money than to take advantage of people in need. Thank you for spending so much time with us, so sorry we didn’t make you a penny.

Sublime place don’t be fooled by the glam and glitter.

Wish I could leave zero stars. I was threatened by another client which resulted in me being involuntarily discharged when I was feeling unsafe. I didn’t learn anything but Staff are a complete joke and don’t seem to care about their client’s recovery, if they did care they’d listen to my needs. Very unprofessional staff. Would not recommend

The assistant director at Passages Ventura refused to call me by my pronouns and insisted that I was not transgender. It has taken me years of therapy to try and resolve the whiplash this crude and unprofessional statement has caused. This person was not specialized in gender health, who is she to tell me I am not the gender I identify with. Especially after legitimately respectable institutions have supported my gender identity and shutter when I tell them about my experience at Passages Ventura.