Roots Adolescent Renewal Ranch

My daughter was there for 70 days and the staff treated her with great care. She bonded with her counselor and enjoyed the activities. She loved the horses and other animals on site as well. The family weekend was amazing! I highly recommend Roots!

4 years ago my mom sent me to roots renewal ranch. I was 15 years old and was the 3rd ever patient. struggling with substance and mental health. I’m now almost 20 years old. Roots gave me a new experience. A huge difference from in patient or an outpatient clinic. Roots felt like a home. As a single child I never had to live with other people or be away from my mom or my home for an extended period of time. But at roots I made 12 sisters. Who to this day im still in contact with. The animals and group therapies and activities they had/have were very different. Never in my life did I think I would be feeding a donkey! I’m now a part of the alumni program. Every single one of the roots staff is still in my life. Especially Kendall Pickett and Zoe. Kendall runs a lot of the alumni events. Such as alumni in person meetings every second Wednesday of the month. And even though I don’t live in Dallas anymore every week without fail I attend via FaceTime. And it’s been amazing seeing girls from my group (4 years ago) to girls who got out just a week ago. We continue to learn a lot from each other. And I find so much comfort in the staff. Still to this day if I’m just having a bad day and need someone to talk to there my first call. And they still give me so much love. FOREVER GREATFUL -#3 ❤️

I want to start this review with a couple facts.... our daughter goes by he/him and has chosen a gender neutral name to go by, while this isnt something we like or necessarily agree with, we did A LOT of research on the subject and discovered that the best approach for her mental health was to respect her choice so around her we use he/him, the chosen name and i am her biggest supporter. This doesn't cement her in this choice.... this let her know that her parents love and support her and gives her the space to feel comfortable working through things. She even let some of the girls put fake eyelashes on her and said things like im more comfortable being feminine..... these mental health trained professionals know what they are doing & truly have your daughters best interests at heart. This place needs more than 5 stars bc wow. We were basically lost, hopeless, frustrated, and at the end of our ropes..... as was our kiddo. Roots has given us hope. Their approach includes the family and that's key. Top it off with all of the post discharge support. And I don't know how they do it but it feels like everyone working their including the chefs... u heard me.... these girls get fed like the amazing queens that they are, but I digress.... the entire staff cares and wants to be there helping these girls and their families heal. It was incredibly hard to choose a place to send my daughter & afmit that im not enough and we need help. Roots made me feel like we are right where we belong and that there is light at the end of this dark tunnel. Our daughter has much better communication skills and confidence in herself and the process and even in us as parents. I know now that when we hit bumps in the road that we will be able to handle things in a much better way for our kiddo than previously. And even better.... she knows how to handle things with much much better coping skills. Read the books they recommend, show up to the support groups, and be radically open & honest.... these people know how and will help. This isn't just a rehab.... this is a new extension of family & friends that are positive influences for not just your kiddo but for you as well.

Roots Renewal is an ABSOLUTE GOD-SENT—I'm talking MIRACLES in a bottle! They COMPLETELY CHANGED MY 16-YEAR-OLD DAUGHTER'S LIFE, and I still can't wrap my head around it—it's straight-up UNBELIEVABLE! The defiant, lying, stealing, angry girl I dropped off 67 days ago? GONE. Tomorrow, I'm picking up a TOTALLY TRANSFORMED young woman who processes EVERYTHING thrown at her like a HEALTHY, MATURE ADULT. I'm BLOWN AWAY every single conversation—watching her make SMART, HEALTHY DECISIONS is the DREAM every parent prays for! This transformation unfolding before my eyes is nothing short of PHENOMENAL! And shoutout to HEATHER and ALLY—they are HANDS-DOWN the MOST INCREDIBLE staff members I've ever met! These two ROCKSTARS stood out like beacons of pure magic, going ABOVE AND BEYOND to make this miracle happen. Everyone else is wonderful too, but HEATHER Gray and ALLY? Absolute LEGENDS—I'm FOREVER grateful! If your family needs a life-changer, RUN to Roots Renewal NOW!

Hi! Our daughter was there over the summer. Before, during, and after her time there, the approach was not to address the trauma she came in with. They did, against our wishes, affirm our daughter's gender confusion and ignored our repeated requests to approach and identify her trauma. Her medications were too high, per the manufacturer, and created issues like a possible serotonin syndrome. Her counseling was dismissive of our requests as parents. The food was good though. They are currently not complying with our HIPAA request despite clear communication and timelines. For your daughter's sake, consider any other place first. It was 60 days and tens of thousands of dollars in the wrong direction.

Roots is a gem. Its staff are second to none - a hand picked team of kind, intelligent, hard working, gifted and devoted practitioners. Everyone here - from your child's therapist and care coordinators, to the teaching staff and the chef and his team - is firmly devoted to your child's recovery and takes a well-coordinated and compassionate approach, always going the extra mile. The after care is also excellent. In short, Roots is an outstanding facility.

This facility has fantastic staff and provides excellent care. I would definitely recommend to anyone looking for a treatment facility for their girl.

I cannot recommend this program strongly enough to put into words. This is first place we’ve experienced that treats the whole family. I didn’t even know we needed the help, but we stuck to their program, attended the support groups, participated fully in every session, read the recommended material, and we all have changed for the better. Addiction and mental illness don’t just affect the addict-they affect the entire family. While our daughter was receiving intense help at Roots, we did our own work and were healed and ready for her when she came back to us after her own healing and progress. Like any teen would, she hated us in the beginning for “sending her away” but after a month, she was THANKING US for sending her there. She said her experience was life-changing and we can definitely see the difference in her. The staff and owners have so much empathy and compassion for these girls. You can tell they care about them and want the best for them. Communication was almost daily (or more, if I had questions). Chef Ed makes the best meals and our daughter is going to miss the gourmet meals she was getting 3 times a day.