River Hills Community Health Center Ottumwa

Waste of time! They tell me to call on Feb 3rd I did no answer then left a voice mail. No call back! Then they tell me they are booked! Waited a whole month for them not to answer the phone! An if it's anything over a cavity they send you to iowa city! Waste of time an money! An no call back that's shitty.

The pediatrics clinic staff was very nice and the Dr was amazing. The pharmacist was wonderful and went up and beyond when our insurance provider was causing some issues.

Miss informed mistreated by the CEO and a board for conflict of interest! when everything came back unfounded on my child! Had the same doctor for 5 years and had to be dropped I do not recommend this place what so ever the staff takes forever get back to your phone calls also. Also one member I had to deal with would not let you get a word in edge wise also talking over you!

Was not satisfied they mad me get seen twice so don't have insurance so I had to pay for both visit and still had to pay for my tooth to be removed asked for a better prescription and they told me they don't do that asking a pharmacist and he said I should've been prescribed hydrocoden I'm not going back

Update: most of the medications I have adverse effects with that Amy Cooper tried making me take, have been proven with genesight testing at SIMH. Although I did try to tell her from personal experience that they have adverse effects, she didn't want to listen. GO TO SIMH INSTEAD, PLEASE. They've been super helpful and considerate, unlike this place. I'd give a lower rating if I could. I had a panic attack in their stairwell after a horrible experience with Amy Cooper, one of their psych Nps. I was under the impression the I was seeing a doctor in the first place. She wouldn't listen to me regarding the medications that I'm afraid to go on then became patronizing once I told her that I had a difficult time remembering to take medication more then once a day. She laughed at me, to my face then said "you're 26(incorrect, I'm 28) and you can't set an alarm on your phone?" People with mental health issues struggle with these things regularly and it should not be laughed at. Especially considering a lot of mental health medications can cause adverse affects. These things are life and death for some people. I don't feel I should be laughed at for my memory issues. Especially by a mental health "professional". I suggest Amy Cooper look within herself and figure out why she decides to laugh at mental health patients instead of actually helping and maybe seek mental health help herself. Added: tried rescheduling with a different provider at the same place and was told that a doctor (whom I have never met) has to approve it and will match me up with who they think I'd do best with. Again, without having ever met me. Then tried to put in a formal complaint against Amy and was met with the Nursing director. The nursing director proceeded to tell me that she doesn't have the same experience with Amy as I do. Let her know that frankly IDC what her experience with. That i'm letting her know my experience. She blatantly didn't seem to care. Definitely won't be back and even second guessing my regular health provider choice as well.

Love the staff.. Wonderful doctors and nurses. They are very knowledgeable about your health and the health of my children. My children and I feel very comfortable their knowing that we will be taken care of to the fullest of their ability. The pediatrician that we see treats us like her own family and makes my children feel safe and protected while we are there. Thank you Dr. Glover and her team of nurses. Thank you Lynn for your wonderful attitude towards my children and myself. Couldn't be more happy with the care we receive from RiverHills pediatrics ...

Allison is the best soul there. Reception talks back to me 90% of the time. Oskaloosa receptionist should be fired 100% has no idea she’s working at a mental health clinic

You failed Colby Rysdam!!