I completed my methadone program a few months ago after being a long-time patient [6, or 7 years], but I was still using until about 3 years ago. For the first month or two, you have to go there every day, and depending on what time you get there [I always liked getting there as early as possible], there will be a super long wait. If you still use, you will never move up to be able to have take-homes. When you get take-homes, if you use again, they suspend it for a week, at first [so you have to go there every day, again] and then you get your take-homes back, but you get less of them I think? [I did this once after I had my take-homes for a couple months in the very beginning, I dont remember that well. 😅] I stayed on methadone for 2 years before I started tapering, and my taper program lasted another year. The whole time the staff was always kind, and my counselor was always very supportive of my decision to get off methadone, the whole office was. The staff are cool as long as you're doing what you're supposed to. My overall experience was good, I was there when a different director was running things, though.