ABUSIVE!!!!!! If I could score it 0 I would, my brother went there and they blackmailed him and didn't give him the rIght dosage of medication. His medication is critical, he was pain and withdrawing and they didn't care one bit. Unprofessional would be an Understatement, they were cruel and these places should be shut down!!!! Please do not send anyone of your family members there!

Getting taken in through the admission process had to of been the worst between here, Binghamton, and Syracuse. And the fact I was able to sign myself out, while still going through obvious withdrawals, without them even having a counselor try to speak to me was absurd. Maybe they already had my bed filled, which to me, seems like its only a business to them. Not there to help the sick, who really needs it. Just how many beds can we fill at $1,000 day. Absolutely no communication between any of the employees working there. What is ok one day, is absolutely not ok the day. Do better Rochester Helio!!! I'll die from seizures in my own bed before ever wanting to go back here. If you have the means to, go to Binghamton

I am writing this review on trying to get a job there. I have applied 5 different jobs in the past six months. And the last job was a per diem job transporting people, which i'm very qualified for i've been driving for thirty five years, and then in the medical field for thirty one. and I was told I didn't qualify for the job it's very funny. That there are so many companies looking for employees but will not hire somebody. I guess for 2 reasons either.I'm too old for them or because i'm white. It's very sad period and then to read the. Reviews, the people have posted on this place. At least the old reviews from 3 to 5 years ago and saying the staff is nice or anything which is everybody's opinion period but when you have somebody who's very good with people and you refuse to hire them. I think or at least interview. I should say. Then there is definitely something wrong.

Did you good work? I think they should have food machines/ Drink s

I have been here waiting for 3 hrs with my wife to find out if they would take her for detox or not, all I keep hearing are excuses from the staff

It will help you if you have a selfie

My mom stayed there 7 days for detox Next day of she get out to do DETOX my mom social workers from A CPS PENDING CASE CALL THEM CUZ MY MOM 36 YEARS OLD DECIDED GO BACK AND DO INPATIENT 28 CUZ SHE REALLY Want to do the admissions..... They said she have to wait 2-3 weeks for a bed... Now I understand why the world been covered of many people want to get help and they don't care really well them...

Cleanest detox I’ve ever been to and they always make sure you’re good and they have some good meals. They care here. I needed to go and I’m greatful I did.