Worth it! Life changing staff & program What are you waiting for??

This place will hold you hostage until your insurance company quits paying. They dont care about helping people. They just want to soak you for as much money as they can take

Hope you’re ok with your credit score dropping suddenly cuz they won’t let you pay your bill!!!! I bet I’ve called 100 times…. Gateway will use you for you weaknesses… please go somewhere else to get clean

I do believe the website says 24 hours not only that but even if it's not I asked to check up on a patient who is there and they totally disregard and would allow me to say I had to wait till the next day I feel like that's the most totally absurd thing that I've ever heard in my life patient has been in the hospital two days in a row and I still have yet gotten an update totally without a doubt unacceptable wouldn't even give him a one star. UUUUMMMMMM I DONT NEED ADDITIONAL ASSISTANCE IT ASKED ME TO LEAVE A REVIEW AND THIS IS IT LMAO LIKE THATS UR RESPONSE TO THIS TYPE OF REVIEW WAS BY GIVING ME A NUMBER THAT IVE ALREADY CALLED AND GOT ME TO THIS POINT FROM THE GET GO THATS SO SAD ID SAY U REALLY NEED TO ASSIST URSELF AS A BUSSINESS THATS FOR SURE YALL ARE BY FAR A JOKE THANK U HOPEFULY U DO BETTER FROM HERE ON OUT

The employees here (most of them) are very nice. HOWEVER, there were some major things that should have been disclosed up front during the initial call to set this up BEFORE driving 2.5 hours to get over there. So let me help you out, 1.If you are on any type of controlled substance/narcotics PRESCRIBED BY YOUR PHYSICIAN AT HOME, NOPE, CAN'T BRING THOSE WITH YOU, AND THEY WON'T GIVE THEM TO YOU THERE EITHER. SECOND, IF YOU DRIVE YOURSELF THERE, THEY WILL GO THROUGH YOUR VEHICLE EXTREMELY THOU ROUGHLY, FOR "CONTRABAND". I HAD THREE CANS OF MACE PILFERED FROM MY CAR, WHICH THEY INITIALLY TOLD ME WAS OK TO HAVE IN THE CAR. what difference does it make, considering they also tell you when you get in there they're taking your car keys and moving your vehicle FOR YOU to their "secure locked location", so why is my damn mace an issue? 80 dollars in police grade mace, pilfered. But it's a gotcha, your vehicle is now on their property, so they can legally pretty much take anything they want they see as "contraband". Mace was not on the list of "contraband" they would search for. It's not classified legally as a "weapon". Somebody probably just wanted three cans of really high end mace to bring home. those were just the main bullet points besides a few other minor issues. I checked myself out after a day in a half, and even my doctor at home was very unhappy they tried to fiddle around with the medications he had in place, the same way, for over a decade. What I was in there for had NOTHING to do with prescription drug abuse, if my doctor wants me on controlled substances and other medications he feels are necessary, DON'T MESS AROUND WITH THEM.

I would leave zero stars if i could. My husband is an alcoholic and is suicidal and gateway turned him away.

I checked myself into gateway back in July 2023 I'm now almost at my 2 years sobriety. I also started my bachelors in psychology because I now know what I want to do with my life and my future. I want to work at gateway or any rehab facility for those struggling with alcohol and drugs. Matt the counselor at gateway really made a difference in why I stayed there and why I now have the confidence I have. He believed in me and his words still resonate with me today. The staff all around was the best really. They made me feel safe and made me feel special outside of my alcohol abuse.

Gateway saved my life I love all the staff up there in Springfield IL I might have been an ass but now that I look back I needed you guy's you all didn't need me so with that said stay strong and stick it out 133 days sober for me Mike miles thanks for staying on my ass sir