Lafayette House

The facility made a lady stand outside in the cold, literally 31 degrees, while they did a check to see if she could come in to deliver a cake, I understand not accepting outside food in a facility of any sort, what I DO NOT understand was the reason for making this poor old lady stand in the cold for 5-10 mins while they rudely sat inside trying to figure out what to do about her! I fear that if this was anyone needing services, now that there are locks on the entry doors (which did not use to be there) people are unable to be warm while waiting! Most ppl of low income that would be coming here seeking services do not have reliable transportation or heat! Such as myself not having heat in my vehicle and then I was stuck behind the woman at the door! Luckily she allowed me in for my outpatient appointment!!! Being in the medical field and in hospitality as a salon owner and now running a cleaning company, I feel this situation was handled in a very unprofessional manner and I think the staff need to be addressing people with much more compassion, being this is a SHELTER FOR BATTERED AND ABUSED WOMEN!!!!

This place needs to be shutdown! It's appealing to the eye, however, they have no activities or groups at all! They sit at their desk and talk about everyone. They aren't domestic abuse advocates at all! They are condescending, belittling, and choose to attempt to humiliate you. The only thing that they did was do room searches several times a day. And when gone to appointments or eating they search without consent and remove items. They love to kick out several women for ridiculous and false accusations. This area is a very dangerous area for drugs and human trafficking and have kicked out many with no place to go and they don't care. Case management gives resources for you to call. Took two weeks to see one. And when you leave most of your stuff will not be located. We've been through enough trauma to let this poor excuse for safe haven. Should be a place of healing and empowerment! Not a place treating us like criminals! DO NOT choose this place they're in it for the money and have several complaints and have been reported. They should be shut down. They also stole my mail. Abusive and unprofessional. A completely disgusting attitude towards survivors.

Facility is Out of ADA law compliance!!! They were a little helpful. But after I asked to go to the hospital because I was having suicidal ideations; without anybody telling me to and without having any behaviors. (Which I'm on disability for a mental health disability as well). When I returned they denied me for the DV program even still in danger, and their SUD program too. They told me even if I went out and was using Id still not qualify. Definitely not in compliance with ADA law. I did not harm myself and had great insight and checked myself into a mental health facility and had no behaviors there except doing other ppls chores when midnight passed so the staff wouldn't have to.

Speaking to someone she said I didn't qualify and I said. Okay if I'm killed. Know you were the last person I spoke. And she hung up in my face. Shout out to baby girl

I called to get help for my situation which includes emotional, verbal, and mental abuse and they were unwilling to help me or even refer me to services that will help.

Hello they helped me at first then, they knowingly made a decision that adversely effected my family in a bad way and they knew it would. Most unprofessional organization I have ever had any part of. Do not seek help from lafayette house in joplin missouri

This place saved my life. Seriously the staff are wonderful compassionate caring people and go above and beyond to help clients who are seeking recovery and are serious about it! I absolutely recommend the Lafayette House to women seeking shelter for substance abuse and safety from domestic violence, children are welcome too. They offer so many services. I only wish I had had the courage to check in sooner. Thank you Lafayette house for everything!

They help out