Pacific Clinics Hye-Wrap

Horrible care team for a patient. Horrible therapist, horrible psychiatrist 👎👎👎👎👎👎👎👎👎👎👎👎 I will continue to keep on eye on them to see how they are doing.

Very unprofessional staff regarding the most basic mental health policies, from front desk staff, to therapists themselves, to honestly anyone employed by this establishment at all i have personally interacted with except for one therapist, but I dont believe I feel comfortable continuing to work with anyone regarding mental health at this establishment at all from this point forward because of my personal experiences and interactions with those chosen to be employed by Asian Pacific Clinics Rosemead. I feel the most evident amount of distrust and lack of professionalism regarding the mental health treatment field because of my interaction and treatment from the therapist Rachel. Many choices of behavior from her sessions in detail, but most specifically the last choice of action/inaction from Rachel that caused me to completely lose any sense of trust for receiving help from this establishment was upon exiting the private room from my last scheduled session, there was a female staff member with gray ish hair in a low ponytail evidently closely eavesdropping right outside the closed door during the session, and as soon as the door opened and I exited the private room, she clearly rushed away down the hall towards the left of that door. I know that Rachel saw this herself, but she chose to ignore her coworker's clear choice of behavior that violates patient confidentiality rights provided by the mental health system during scheduled therapy, did not address or even try to stop her coworker upon seeing her so close to the door to let her know that violates therapist and patient confidentiality rights that are supposed to be set in place legally, to even address her as an adult, and uphold her most basic responsibility as a trusted legally employed staff member at a mental health facility. I am consistently gaslit and honestly at least verbally disrespected by almost everyone employed here except for the therapist I was working with consistently before being assigned to speak with Rachel. I have no trust in receiving help from anyone at all from this establishment at all from this point forward, but upon my circumstances I will continue arriving here for "treatment" however long necessary until I am turned away and rejected by staff here personally. Nothing I say here is credible or taken seriously, this review is likely to be taken down if published at all. The only way I would be able to prove the direct choices of actions and inaction from both Rachel and whoever the female staff member who was clearly eavesdropping chose to do as adults employed and working in the mental health field, is if there were any security cameras located in the hallways/area of where my session was scheduled and held on Wednesday in between the times of 2:56pm and 3:05pm California time, and if those cameras actually record if there were any present at all. The direct words I communicate to Rachel regarding my severe trauma and ongoing stress are not taken seriously whatsoever, I am constantly gaslit and questioned for further information regarding the severe trauma and ongoing stress not for the sake of understanding me as a human or even how to help me in the specific abusive situations I am asking for help for directly during my therapy sessions with Rachel, it is to further document and form decisions to force me back to either being prescribed mandatory medication or to be sent on a 5150 hold or at least evaluation. It was a severe and incredibly huge mistake for me to have chosen to trust Rachel as a legally employed therapist in the mental health field with anything regarding my personal and detailed trauma and stress.

Unprofessional staff from front desk Asking about appoinment and then get mad when cannot find out my appoinment I made appoinment with doctor and doctor told me that she would tell to front desk

I do not recommend this place to anyone. Doctors Tang annd Nyugen are novice here and aren’t diligent. There bedside manner is nonexistent.

Came here seeking family therapy services a couple years ago. They were aware of the abuse and disorder in the family and during one session told me that I should be more grateful. Their example of this was to point at the phone I had, saying it was a nice phone (an old Android) and that I should be more grateful to my family. Gaslighters and people are not qualified to be in a counseling position work here. Therapists are also strongly opinionated and would interrupt me while I talked.

Thanks for the help and great servise

Long time patient but lately their system has been failing me so I currently lean on the side of not recommending them as a resource/facility.

My experience with therapy there was horrible. My old therapist named Sarah was intimidating and said my social anxiety was an excuse not to go to school. It was not a safe to share anything.