Travco Behavioral Health Center

First visit with my son and very pleased. Excellent counselor and my son was very comfortable!

Pricilla Was a Delight.

Receptionist w blonde bob very sweet and polite ! Brad really cool not intrusive and doesn’t make you feel small. If you’re seeking help visit them.

With those I had interaction; they were wonderful and helpful. Even the person at the front desk help me fill out and understand paperwork that was given to me to fill out.

(This is by no means a review of the healthcare professionals that work here. They are excellent!) LACK OF COMMUNICATION: Today, I waited 40 minutes for my appointment because my healthcare provider didn't even know that I had an appointment. Besides that, there have been numerous instances of incompetence at this office. I've been going here for over a year, and I've tried to overlook the issues with at least one front desk clerk in particular. MAJOR ERRORS IN ACCOUNTING: However, this office also tried to charge me for four visits that I had already paid for. I had to communicate my bank statements and they finally admitted their mistake. LACK OF COMMUNICATION AGAIN: all I needed to do was have them obtain records from my primary care physician. I got them the release they needed in December, here it is February and they still haven't been able to obtain the records. Also, at my appointment no one mentioned this. No one knew that the administrative person couldn't get the records until I went up to the office myself and asked them about it, essentially prompting them to do their job. I'm sure there are more examples of the lazy work at the front desk, but those are the only ones I could think of off the top of my head. Also, the incompetence is mixed with condescension and a rude attitude in many cases from the one person who I won't name. This review won't be posted anonymously, because I want them to know that one of their nicest and most socially amicable clients has been driven to frustration and stress as a result of this nonsense.

Travel is a bunch of nice people... No waiting in the waiting room forever.... Overall good experience

Everyone was very helpful, welcoming, comforting, and thorough. Thank you for this interaction.

What an amazing place. The staff is so friendly and very caring about every single person that walks through their doors... Always a judgement free zone and they don't see you as another number. They actually listen and actually truly care. Couldn't ask for a better facility for my mental health.. 10 out of 10 recommend