Recovery Centers of America at Lighthouse

Im on my husband's HIPA. He has been there over a week and no calls on any updates. They won't call you back. Only supervised phone calls, my husband sounds like a robot. They are aiding in a potential divorce because I dont know who he even is and sounds as if he is being coached on what to say or heavily medicared. No care for the family members that are victims of the addiction. Seems a little brainwash to me. How is this helping anyone when eventually they have to come home after being isolated from family and conversations.

I spent 30 days there counselor were helpful in my recovery. RCA brought outside recovery for us which was a big help. I have been sober ever since I left 2 1/2 years ago.

Nobody answers the phone at this facility. This is very irresponsible and cruel.

RCA Lighthouse is doing incredible things! The staff from the CEO to food services to the Support staff and so on are second to none. This is an experience you will not find at other treatment centers. The facility is clean and comfortable and the program is fantastic. If you need treatment, call RCA Lighthouse!

I can honestly say this is beyond 0. Wanting for detox only . Stay was suppose to be 5-7 days . 7 days if you took volume , which I declined after first day . Can’t get in touch with anyone for complaint or to get my medical Doctor my medical reports . I did not take my chemo meds in the night of admission. They said they would order it through Pharmacy and may take up two days , was nervous but sad ok . 3 days of 1500 mg of my chemo meds , not to mention I’m above anyone , but I am I nurse for 26 years and know that my blood cancer meds were important . Nurses called CVs and ask if I was due for my hydrea , as you not aloud any phone access until you go through hope to get my cell phone to look up at my labs from Einstein to see if I needed a a phlebotomy , especially since I was with our my Cancer meds. Got a friend to drive a hour to rehab with my meds , not opening the bag . My chemo meds were not there . Nurse very Nurse said why wasn’t her hydrea pick up cvs said “nurse just ask if she was due for refill but didn’t ask for refill . I was right there ! So 1500 mg a day missing for 6 days and come to see some and I want all my records they were checking off every day I received my hydrea . So Nurse called facility and they said they never , your facility order that med . And then next do say I left I I have gotten my antidepressants meds every day , even said in my bottle once daily every day , and been getting it every day , and said I can’t give it to you . Ok I’m off my chemo meds , my anxiety meds and my andepressed , cymbalta . Friend so many times to talk to Marie director of Nusing multiple times , as I walked into her office she would pick up her phone and say I’m on client call . I get back to you . When I try to ask her as she was walking out the door , I need your help with my Chemo , meds she said I don’t have time , it’s the Next Nursings problem and I said do you know I haven’t gotten my chemo meds ; and this is malpractice, have witnesses and my lawer will get as she walk out door and said not my problem , speak to Nurses. Next night CEO , Rebecca had to come in night shift , because they were short of Nurse . As a Nurse , I ask her I understand your busy but whenever your ready can you please come talk to me I’m very nervous about my blood count . Document every time I went into to office to have 15 min of her time . 1130 12 Am 2 Am , told we had a lot of admissions and she may need to take a nap !!!! Omg I’m a Nurse , not even a CEO and stayed @ I don’t usually work night work , but if I choice to do , I certainly do not take a nap . Every hour on the hour I went down to talk to Rebecca . Finally at 4 AM still not available. I said although I have to go to meeting and breakfast is at 6 am and they wake you every half hour I just need 2 hours sleep and whenever Rebecca , CEO has time before she leaves at 8 Am , as any other nurse does to give report to eachother the nursing office is closed , which I been nurse for 26 years and understand . Nurse 👩‍⚕️ n duty that night told me 5 times , not bugging her , because I understand Nursing gets busy and she said I told Rebecca , aka Becky that it was very important to talk to you before she leaves and she hasn’t slept all night and no problem at o wake her . Went down office at 7 AM and ceo was going for day and it was a Friday and no getting n touch with her . Trying to get in touch with hire power and get my medical records that were checking off I got my chem drugs every day . That’s medical malpractice. As I Nure you don’t put patients had this med . You say not taking and you have to say why “ med not available “ sorry for all the messages but do not do here for detox thinking if you follow every rule 100 they will not give you a completion letter . They won’t and such poor poor management.

I received the help I needed to turn my life around. Everyone works very hard to help the patients recover here. I learned so much about myself and what was causing my addiction. The rooms and food were also very nice.

I can not thank RCA enough for changing my life for the better. I would not be the person I am today without them. Jill and the Alumni Association have created a great community and environment at Lighthouse! They go above and beyond to give everyone and their families an amazing afternoon out!

This place has taken a toll for the worst I was here in 2023 I had a awesome experience I actually left with a determination and the want to stay sober which I did for a year but this time leaving this RCA WHITE HOUSE I THINK 🤔 I FEEL LIKE I’M GONNA NEED A DRINK AS SOON AS I GET HOME!!!!!!! SUCH A DISAPPOINTMENT.