Prairie View Newton

Great services and great people.

I reached out to Prarie view because I need some help w mental health. The lady that answers the phone refused to let me finish a sentence and I eventually hung up on her. They called the police on me. Not the help I was looking for. When I called back, she continued to not let me speak. Don't go to these people if you have other options. They care more about themselves than the people they're supposed to be helping.

My therapist would rather talk about her problems a listen to mine. So I stopped seeing her and just went to see my psychiatrist. She seems to think she knows my body better than me she refuses to prescribe what works best for me. I’ve been at this for 25+ years but she knows more about what works best for me. Then they prescribed medication that interacts with my other medications, my psychiatrist gave me her card and said call at any time you need me. I try and call to no call back. Just left me hanging. The nurse took my call once promising to get ahold of my psychiatrist and would call me back and never did. They mess up on appointments. I wouldn’t recommend them AT ALL.

Don't even waste your time calling, they DO NOT care about helping you. The receptionist will tell you there's nothing they can do then be rude to you when you tell them this is your only option. You'll get off the phone feeling worse than you did before.

This place is horrible. What made it worse is how they claim to do what they do as a "Christian" organization. I was stuck there for four days for a MEDICAL ISSUE, not a mental health one, yet they kept me anyway without cause. Then they neglected to tell me that my insurance wouldn't pay for it, so I received a huge bill. All I did the entire time was sit. There was no therapy and since I can't take meds, they tried manipulation via choosing a loved one as collateral for discharge. The staff and doctors were rude, ignorant, and callous. Now that my faith has grown, I can see that this place is NOT true Christian. If it were, 1. The staff would have had compassion and treated people better, and 2. There would be no psychiatric treatment in the way the world treats those with mental health issues. If you call yourself a believer in Christ, do not support this facility by utilizing their services. Better, truly Christian facilities exist. Healing or effective help won't be found at this facility. Bless you with true healing (without the cruelty).

Would not suggest this place unless you want to come out all doped up on pills they pop you and the rude staff acting like pure nazis to their patients upon help or other issues that they refuse to do. I’d never recommend prairy view even to a dying person if recommended a high level of quality care but you won’t see at this garbage.

Unorganized and every time we talk to them the nurses we talk to are rude and hateful.

Dr Hon and Yahara are wonderful as well as the rest of the staff. I enjoyed my hospital stay here as much as one can, given the circumstances 10/10. Food is also not bad and can confirm they’re working on renovations