DONT SEND YOUR KID HERE! I stayed here for about 2 months and I honestly will never be the same in a bad way. First of all the turn over in staff is CRAZY if it’s to much for an adult to witness and be around why force CHILDREN in need of help in an environment like the one at imperial. The first week I was there it was violent. Kids punching holes in the wall, throwing stuff at us over the balcony, throwing chairs…ect. It would get to the point we’d have to be locked in a room in the basement. It later just got dead wrong. I watched the kids try to kill themselves at-least once a week. I understand that staff don’t have complete control over that but this is supposed to be a low level residential.. DONT EVEN GET ME STARTED ON THE STAFF.. one had been sneaking vapes in for the kids for months(she was fired but had a criminal record). I was struggling bad one time and was not completely listening to one of the staff and she said “at the end of the day I get to go home and you don’t”. Another time a kid had written a suicide letter and another kid turned it in. They were in the shower and the staff had 0 urgency AT ALL. IT TOOK THE KIDS BANGING ON THE DOOR TO GET THEM OUT. It took over 30 mins for them to do anything. Thank god this kid was not hurt but they did try. When a supervisor couldn’t handle all the sucide attempts she quit.Jess (someone from higher up) Told us that we are the worst group and that she wants to send all of us to DT. She has 0 respect for us. A GIRL WOULD PISS EVERYWHERE AND THEY WOULDNT EVER CLEAN IT. WE WERE LIVING IN HER PISS. SHE ALSO CONSTANTLY SHIT ALL OVER THE BATHROOMS & THE STAFF MADE US KIDS CLEAN IT. I had about 4 5 min sessions with my therapist. Everything they advised is so over exaggerated. This place will burn ur child in ways you’ll never know. My last day there I watched a girl bleed everywhere (in an attempt to kill herself) and they let her go to her bedroom alone right after.

I was a child under care here Ay imperial home of healing for about two-three months. My first week being there I watched three girls attempt suicide. They all had groups they were automatically set in by their status, if you weren’t liked by the main group of ‘popular girls’ then you were automatically targeted by all of them. At the time I was there and first entered I was not liked by that groups leader and they all ended up wanting to hang up on me. One of them was attempting to hurt me by dropping a lamp on my head from the upstairs (since she was upstairs and I was downstairs). One of the staff members (Robby, bless his heart he’s amazing) warned the other staff to keep me out of the way of the upstairs so she didnt thrown down a lamp at my head. When she didn’t get to do that she flipped me off and said that she was going to jump because of me even though I had literally just gotten there and hadn’t done anything wrong, I had only talked to her maybe twice on my own. The staff knew damn well what was happening and none did anything, even when I voiced my concerns they pushed it off and said I didn’t need to worry and that they had it under control. After maybe two-three weeks one of the other girls there ended up developing feelings for me. She tried to force herself on me multiple times and I told the staff members and my therapist, they had a talk with that girl and she twisted it saying I had forced myself on her and they ended up believing her and shoved me off. And that harassment continued throughout my entire experience there at this house. Not only that but the staff had favorites. If they didn’t like you then you didn’t serve as a bigger priority even though all of us should be an equal priority. On top of that when it came to phone calls they were limited. I barely ever got to speak to my mom, the staff that was supposed to tell my mom what was happening refused to do so and even accused me of grooming the new girls coming into the house. I can tell you first hand I was not grooming any of them. I’ve been groomed myself and would NEVER do that to anyone. Therapy sessions weren’t too bad. Sometimes I felt pressured into things but I went along with it. There are actual good staff members there (Cass, Robby, Cami, Nick, Emily, Jess). When the staff didn’t like you they tended to stay away from you. One of the staff members there did exactly that to me and when I needed a staff member due to me having a panic attack he didn’t do anything to help and brushed it off. Whenever we needed to shower they would have us keep the doors open (especially if you were on a 1:1) you didn’t get privacy. I also myself had to calm down two girls and comfort them because one of the other girls had ran out the front door and had to be dragged forcibly back in by three staff members, it scared the hell out of my two friends there and they couldn’t stop crying. The staff was mostly preoccupied during that time. The only staff member that was present at that time (thankfully a actually good staff member) was Robby. The level of security seems very high but it’s not. They don’t pay attention to any of it, I had a friend who snuck in five blades and gave them out to all of our group causing me to go back into self harm again due to how much stress I had going on. One of the girls there OD’d and was rushed to the hospital before she actually died. Two girls attempted to jump from the upstairs railing, and two others attempted with the blades. There were good parts about this place, like the coping stuff they talked to us about. Outside of that I honestly wouldn’t recommend this place for your kids. It’s been awhile since I was there and hopefully now things have changed especially since Jess took over (since she took over right before I was taken out of imperial). I know very well that Jess is a good person, she was one of the only staff members I was able to trust and I’m glad that she’s running the place now.

yeah ts place look tuff

Hi my name is Elizabeth I stayed at imperial house a couple years ago when I was 15 and it was hard at first but they really helped me and I’m grateful that they helped me when I was at my lowest and yes there was some hard times when I was there but they were always there to help and understood you when you were upset they stood by you helping you through whatever you were going through

I was there all of 7 months and I wish I could talk to the staff again I loved it there and honestly if I could go back to when I first got there and tell my earlier self what I know today I would it was a great experience in my life thank u to all the imperial staff and peers

I stayed at imperial for about 5 months. It was an insane journey and i hated it at first and was very angry. But i am so glad i went. I’ve learned so many new skills that i use day to day and my depression has gone down a bunch. Some staff drove me nuts but i adored a lot of them (Tora, Mitch, Ellie, Eve, Kenzie, Cass, Maria, etc.) i also loved my Therapist Ewwa :3 she was awesome. And the other Therapists are super sweet. The kids there are a 50/50 like any place.. but a lot of them were super sweet and i had good friends. Imperial is definitely one of the better residential’s and really helped me. Honestly it saved my life. So thank you to everyone at Imperial for helping me grow as a person. I miss you all dearly ! ^^

This is definitely a cult. Cant convince me otherwise. Brainwashing and institutionalizing children is not the way to “fix” them. Why don’t we try to love and support them rather than sending them off to this hell hole.

We can't thank Imperial Healing House enough for the new skills and help given to our child. Our child has changed for the better. The Imperial team put our worries as parents at ease and helped us navigate through the insurance hoops. We had tried other treatments that didn't stick in the real world. The skills learned through the therapy and help at Imperial has been implemented . Thank you for bring our child out of the dark despair and back into our lives.