Care STL Health

Difficulty getting in contact with my primary care doctor's office/nurse for a referral to see a specialist at slu.

I been going to this place my whole life first it was myhillar Davis off Saint Louis now it’s CareSTL health everything is terrible the doctors and nurses and registration have to sit for hours to get to your appointments and then sit for hours to be seen I’m really done with this place my doctor knew I had precancer and didn’t do anything about it Dr Rai said everything was okay July 2024 and then called me back 2 months later saying I got precancer it just small during surger she had them students work on my surgery lied and said she was how would I know I was sleep and I didn’t see her in the operating room I was pregnant a months ago they kept ignoring me due to the Leep I had last year my cervix COULDNT dailte at all and my body felt weird and the obgyns acting and looking weird and my obgyn Leslie was out on vacation 36 week check up I had another ob doctor she was really mean and didn’t wanna check my cervix and my 37 week appointment they had canceled 38 week they was going cancel until I called in the turn the phones off at first and didn’t answer she finally called me and said do you want come in today my nurse called days later and I said yes came in it was a men he didn’t check me either and I didn’t ask I didn’t feel comfortable he was shaking and nervous and I didn’t know why so my 39 weeks ask induction Leslie was back check me still was 0 cm and we schedule for august 22 2025 at 12am I end up going in labor august 20th 2025 went to DePaul they undress me checked still was at 0cm and Leslie was there it was Mrs.Davis whatever her name is very mean they work with CareSTL At obgyns they all rude and DOESNT care she had me walk for hours to get to 3 cm Mrs. Davis did

This place is terrible should have been shut down!!!Dr Hanna pick and choose who she wanna help I had a near death experience a few months ago for not being treated properly by her and she over look med a few things and I had to have brain surgery I reported this to them meet with 2 people from this place very uneducated in the medical field and been waiting months to hear from the CEO very unprofessional they are definitely trying to cover this up I was told to report Dr Hannah for medical malpractice she shouldn’t be practicing medicine no were I of know of 6 other people she has done like …we’re is the love and care in this place they definitely don’t live up to ithe name Care STL….im waiting patiently I will have my day in court

I've never been to a clinic in a Third-world country but I imagine it would look a lot like this place. Everything in here is broken, dirty and outdated. The exam table is full of rust and held together with duct tape. I should have turned around the second I walked through the door. I can't even imagine how much they will be billing my insurance company for.

Brian and Brianna together. It took a while to get back there but they were nice and really getting ppl in and out as soon as possible.

If I could give negative stars I would. Back in July of 2024, I scheduled a women’s wellness appointment with Dr. Jodi Rai at CareSTL (the clinic my United Healthcare insurance recommended). From the minute I stepped in the door, everything about the experience was HORRIBLE. The woman at the front desk who had my drivers license in front of her still managed to enter my name in the system incorrectly, also listed me as a male (hilarious, since I was there for a women’s wellness appointment), and neglected to sign me up for portal access (which is required to access test results, etc. - you cannot get results any other way and cannot sign up for access on your own). The experience got worse when my appointment started. Because my blood pressure was high that morning, Dr. Rai for some reason thought it would be better to skip the regular exam and instead sent me to get my blood drawn for various tests she did not explain to me. The entire interaction took about 10 minutes in her office. Two weeks later, after over 20 unsuccessful calls to CareSTL to try to access the results of my blood tests, I gave up and decided I would never work with this medical group or Dr. Rai again. I canceled my follow-up appointment, without ever having actually received any services or test results from CareSTL. Never heard from them again…until TODAY, eight months later, when I received a text informing me I owe $223. For WHAT, I wondered?! I have called the office over 10 times during open hours this afternoon and pressed 9 to talk to billing, but no one actually answers. Called back and asked main desk to tsf me to billing and was told that’s not possible- keep trying. I called my insurance instead and learned that the problem is CareSTL did not bill me for a women’s wellness appointment, which is what I scheduled and went in for and which would have been 💯 covered by my insurance. They billed me for a 1st time office consultation, so now I am stuck paying the bill for basically no services rendered. Avoid this establishment! I’m mad that my insurance recommended this place.

Do NOT do business with this clinic. We have thousands of dollars of unpaid bills for services already rendered to this clinic. They have been dodging us for months, have told us that they are "out of cash", and refuse to pay their bill. DO NOT PROVIDE SERVICES TO THIS CLINIC.

Dr. Specter is an outstanding podiatrist. He is experienced, confident, patient and informative. He got me back to 100% and I am very grateful.