Spectrum Health and Human Services Springville Counseling Center

AVOID!! This is the absolute worst place to go for therapy. They are rude - reception will interrupt and talk over you when you are speaking. They are unreliable - they cancel appointments constantly, and I think its staffing issues - double bookings, and a very high staff turnover. Maybe this company needs to spend a larger share of their enormous "not for profit" profits less on upper management and more on hiring quality therapists and receptionists that can serve the communities that they are supposed to support.

Place is terrible, have to call multiple times to get anything done. Ran very unorganized

I can’t even cancel therapy/counseling appointments because my so called parent decided to go behind my back and tell the Springville location I have problems. I didn’t even know that I was being charged so high for the appointments I didn’t even schedule without a notice till now. This place is a joke.

If you're even remotely honest with them they'll call cps and say whatever just to get them to harass you. They don't help they only hurt

There ratings say it all I called them and spoke with reception briefly She was playing some counseling games over the phone I'm a grown man I don't want be talked to like I'm in need of social feedback from everyone in the building

don't go to this establishment for mental health help. They are the most disorganized and uncooperative group that I have worked with over my ten years of needing mental health assistance. The Nurse Psychologist refuses to adjust to others schedule. This is not the way that getting mental help should be. This is the worse I have felt about an establishment ever. I hope no one goes to this location if you genuinely need help. This is a sorry excuse for anything having to do with mental health.

Honestly I've been going here for over 5 years and I've gone through multiple therapist who ended up leaving. They all sucked. Current therapist is the reason why I won't leave she is amazing. Psychiatrists here? A joke. I was "diagnosed" and prescribed medication for bipolar disorder after about 10 minutes of a phone appointment with Joann. Not even an evaluation and she had never met me before. There have been so many complications with scripts being resent to pharmacies and wrong dosages that I gave up on my medications. Save yourself the stress unless you have an appointment with Jamie.

Do not reccomend going here if you actually have mental health issues. Not helpful and rude. Medication nurses have no idea what they're doing and are extremely unsympathetic and cold.