Clementine West Linn

Hi there, this is only coming from a concerned mother. My child spent two months here, and oh my GOD was it torture for them. They are queer and the staff were not respecting their identity, ESPECIALLY Sergio. You guys, as a treatment facility, need to do a better job of making your clients feel comfortable. My child had a small crush on someone while they were there and they were bashed for it by the staff while all the clients supported it. I can't believe this. My child came crying to me every night on the phone and despite their feelings we could only talk for TEN MINUTES. A childs need for her mother should not be taken away. My sweet baby angel should've been sent somewhere better, more thoughtful. When she came back home it seemed as if she had never left. Her anorexia was JUST as bad as it was before she was sent there, and she FAT. I COULDN'T BARE TO SEE MY DAUGHTER THAT FAT. Goodnight.

It was an overall good experience. There were some things that made me uncomfortable, but I was able to speak up about them. I really liked most of the staff there. The clients were really funny and really sweet and there if anyone needed. It really helped me grow in my recovery.

I had an overall positive experience at Clementine, but I also experienced a lot of injustices there. First of all, I was put in the downstairs room, which is secluded, and normally people stay there when the first few nights they're there. This means people were moving in and out constantly, and I never had a secure roommate, and I also was alone most of my stay. I have autism, so change is very difficult for me, so this was extremely stressful. There were empty beds in the upstairs rooms, and I had explained that I have trouble being alone, and keeping myself safe when alone, especially at night. So I requested to move upstairs. I was at Clementine for over a month before I was pulled, and all they did was say if I woke up on time 4 days in a row I could move upstairs. As if my safety is a privilege that has to be earned. My diagnosis is ARFID, but the nutritionist would not give me a customized menu, even though having meals that were out if my comfort zone made eating significantly more difficult for me. The recovery coaches we all very kind, but the director was an absolute jerk to me. she talked to me (and all of the clients there) like we were children. She also denied me access to my AAC device when I was nonverbal (I NEED IT TO TALK) because I "didn't earn it" that day. I cussed her out on my little pen and paper, and she got all butthurt about it. I ended up leaving the property that day, and the director, instead of putting me on safety protocol, or recommending I go to a higher level of care, she just flat out kicked me out. Other clients who leave the property are put on 24 hour watch called safety, but I was just kicked out. Not even any warning. I didn't even get to say goodbye, My stuff was just packed up, and my mom came and picked me up. I wasn't even given any resources or sent to the Psych Ward or anything. I ended up relapsing multiple times in the week after leaving, and I may have to go to the hospital.

I went there in 2020 and I'm still dealing with the traumatic experiences that followed. I was screamed at first thing when I got there during lunch not knowing about the elbows above the table rule by the staff. You would be punished for not finishing your meals by missing out on outdoor walks or activities.They would give me my sleep medications about three hours before bed, and I would pass out in the hallway almost every night.Two girls had attempted suicide in one of the rooms, which I was moved into the next day.Afterwards, the beds and floors were still covered in vomit, and I had to sleep in it. I asked the staff if they could clean it, but they told me that the cleaning lady would not be able to do so until next week. They also suggested that I could clean it myself if it was bothering me so much. I came across another review discussing a situation that I’m unsure is unique to me or a common experience. It described staff treating panic attacks by not allowing individuals to get fresh air and instead telling them to sit through the episode. Meanwhile, the staff would sit nearby on their phones while you were hyperventilating. They kept giving me Benadryl when I asked for Tylenol for my migraines, which are part of my chronic illness.The staff would lock the bathroom, not allowing some patients to use it and only picking favorites, forcing others to wait for a different staff member to let them in. The staff would revoke phone call privileges if you were feeling upset and wanted to call home.It took me almost a month finally having my mom come and get me Afterwards, they called Child Protective Services (CPS) and obtained our address from some paperwork. Cps investigated it was determined be a unfounded claim I hope that everyone who has gone through a similar experience finds healing.

Didn't really help me at all. I was constantly being judged and people there didn't validate how I was feeling. My therapist didn't enjoy having me as a client. She preferred other clients that weren't even hers. Too much bad language and mean people there. I was also forced to eat stuff I didn't like and no one could accommodate for me (it wasnt an ED thing, it was just my preference with taste....most of the food was disgusting). I don't recommend this place for anyone to get help in their ED recovery like I did.

Serious Concerns About Treatment and Safety at Monte Nido Clementine West Linn I am writing to share my deeply troubling experience at Monte Nido Clementine West Linn, where I was admitted for eating disorder treatment. My time there was marked by severe neglect, emotional abuse, and alarming lapses in patient safety. I believe it is crucial for others to be aware of these issues and for the facility to be held accountable for its failures. Neglect and Lack of Proper Supervision: • Upon my arrival, there was no thorough search of my belongings, simply because I did not have a history of self-harm. This allowed me to bring in sharps, which posed a danger not only to me but to others as well. • I witnessed—and personally experienced—self-harming behaviors within the facility that went unnoticed for weeks. Nurses and staff failed to perform proper checks, which enabled these actions to go undetected. Inappropriate Patient Interactions: • Sexual relations occurred between patients, including myself, without staff awareness. This lack of supervision created an unsafe and unprofessional environment that went entirely unaddressed. Inadequate Safety Measures: • Patients, including myself, were able to engage in activities like stick-and-poke tattoos and ear piercing within the facility. The absence of proper monitoring enabled these activities, further highlighting the neglectful environment. Emotional Abuse and Manipulation: • Staff frequently employed guilt and shame tactics to pressure me into eating, which was not only unhelpful but damaging to my mental health and recovery process. Questionable Insurance Practices: • Despite there being no medical necessity for me to remain in the facility, my insurance was extended to maximize coverage for the facility’s benefit. This felt exploitative and unnecessary. Security Failures: • I managed to escape from the facility at one point, which led to being placed under extremely high observation for an extended period. Despite this, I was subjected to drug testing without any evidence or reason for suspicion. Long-term Impact: • Since my discharge, I have relapsed more than five times. The supposed “treatment” I received did not equip me with the tools or support I needed for sustainable recovery. The neglect, lack of supervision, emotional abuse, and questionable practices I experienced at Monte Nido Clementine West Linn were not only unprofessional but dangerous. I urge the administration to address these serious lapses in care to ensure that future patients are protected and properly supported in their recovery.

it was eh. Some staff were strict on rules like not talking about past treatment but would ignore completely when this girl with a clear mental disability of some sort was being made fun of, which the girl did not know this because it was being disguised as them just talking to her. you’d think staff would use their best judgement but idk. also it’s scary to be living with people having homicidal thoughts, cried over it because I just couldn’t understand how someone could think like that. also left a skirt there and they took an expensive pillow case off my bed and it was never to be seen again, then they were absolutely unreachable and I couldn’t get in contact with them. also I didn’t experience it in my time there but apparently girls regularly get sick at the table. Like just throw up, they did not disclose this at all and I have emetophobia so that’s just rude. weird hygiene rules like you can’t put on makeup in the living room but ppl can go a long time without showering. Also they do not listen to you when you say you absolutely do not need treatment. Which can be helpful for some people because they’re using it as an excuse. But I wasn’t and I really needed out. Also I have a problem where if someone can hear me pee It literally does not come out of my bladder. Can’t help it. and I had to wait for a WHILE to pee because they just wouldn’t give in to accommodating that. you only get minimal time in the morning to shower unless your roommate gives you full bathroom time. If you’re hygenic it might be a slight problem. Odd experience. However the food was good most of the time when the chef was there. And sheets get changed every couple of days which is pretty nice. At the end of the day it’s an eating disorder treatment center so it’s gonna be odd. Oh and they low key punish you if you don’t finish all your food. They say on the phone “we go on outings every week to fun places” but if you don’t have full completion 24 hours before. That is not happening.

I was honestly very conflicted on what rating to give, but I landed on 3 stars. I was at clementine West Linn for 2 1/2 months, and it was overall a very mixed experience. My first night there at dinner a girl was crying because she had to eat a big fear food of hers (which I totally understand and didn’t have a problem with) She ended up completing her meal, and asked the staff if she was good, and the staff member said she had too much sauce left on the plate. (There really wasn’t a lot, and she competed the actual dish) She ended up having a really hard night, she was screaming and crying and banging her head on things. This was very triggering for me as someone who had a history of trauma around yelling. I wasn’t mad at the girl at all, I totally understand where she was coming from, I just wish the staff would’ve handled it differently. While I was there many people self harmed and I hadn’t done it in a long time, but I guess being around it was hard for me and I relapsed while I was there. When someone self harms, the nurse will look at the cuts, and would put bandages on them. They would tell your therapist as well, but they didn’t really help to prevent me from wanting to do it. Clementine is good for eating disorders, which makes sense, considering it’s their specialty, but it’s very likely that if someone has an eating disorder, they’ll have another mental disorder. (anxiety, depression, ect.) and they are not good at all at handling these disorders. my depression was way worse there. In the middle of my stay I had a huge depressive episode, and I did not want to recover at all, I had no hope. During my stay, my roommate had left, and I was in the bedroom alone. There was an open space in the master bedroom (The master bedroom had four people instead of two) I asked if I could be moved in there, because I really wanted to, plus I didn’t want to be without a roommate. They didn’t listen to what I wanted at all, and instead moved someone else into the masters and I was alone for multiple nights. I explained that being alone would not be good for my mental health, and my parents tried advocating for me, however, nothing worked. I asked if I could at least have my door open, but they said no because it’s a safety hazard. My first night alone I had a panic attack and sobbed for over an hour, because of how anxious and worried it made me to be alone. There were many instances like this where the staff didn’t listen to what me and the other clients needed. The people who were mostly with us were the R.C’s (recovery coaches) and they understood what we needed, but they had to follow the orders of the higher up staff, which are the people who mostly weren’t listening. The staff were also always changing the rules, and the staff were never on the same page. I could tell that most of the staff genuinely did care though. Also many of my peers were sent home due to their insurance cutting them off which was very hard, because they would find out either the night before, or a couple hours before they had to leave. At night time, lights out was at 10 pm. You could go to bed a bit earlier, if you were done with meeting with the nurse, and you had gotten your bathroom time (which was only 15 minutes for two people). Plus if you wanted to get a call, if you were on the bottom of the list you would sometimes have to stay up till like 11pm just to talk to your family or friends. this was really frustrating because my family wasn’t even up that late. Plus, we had to wake up at 6 am, and this was not nearly enough sleep. I was so tired throughout my whole stay, which wasn’t good because I needed energy to function and focus on recovery. I think what really made this experience positive was my peers who were in treatment with me. I met so many good people, and made so many good friends. Everyone was extremely supportive and very positive towards each others recovery. I also had a very good relationship with most staff. I made some good memories with my friends during this hard time, and I will definitely rememberthat